Track course statistics

  • Updated

Who can use this feature?

  • Owner and platform admins can see the statistics for all courses.
  • Group administrators and coaches can see the statistics for courses owned by their group, or contained in a program template added to the library of their group.
  • Authors can see the statistics for courses for which they are the main author or a co-author.

Available on the web application.

You can activate an extended visibility feature to allow:

  • Group admins to see and export the statistics for the trainings that the learners in their group and subgroups did in the context of their group and publicly connected groups.
  • Coaches to see and export the statistics for the trainings that the learners in their group did in the context of their group and publicly connected groups.

To activate the extended visibility feature, contact your Customer Success Partner (CSP).

General course statistics

View the general statistics for multiple courses in one group

You can view, filter, and sort the general statistics for the courses that you can see according to your role permissions and that are either owned by your group, published in your group catalog, or shared in your group library.

  • To see the statistics of a course, you must be either of the following:
    • The author or a co-author of the course.
    • An author in the group that owns the course.
    • A coach or a group admin and either of the following conditions is fulfilled:
      • The course is owned by your group.
      • The course is available in your group catalog.
      • The course is available in your group library.
      • The course is included in a program template added to your group library.
    • A manager and one of your managees has played the course.

To view the general statistics for multiple courses in one group:

  1. In the left navigation panel, click on a group.
  2. At the top of the group page, click Courses.
  3. Optional: Above the list of courses, click slider.svg Filter to filter the course list by Status, Provider Source, Skills, or Languages.

For each course, you can see the following general statistics:

  • Title: Title of the course.
  • Author: First name and last name of the main author.
  • Reaction score: Reaction score of the course (See Measure course impact with the Reaction Score).
  • Activities: Number of activities in the course. Hover over the number to view the activity types in the course.
  • Views: Number of times the course has been started (a user who played the course twice, counts as 2 views).
  • Created on: Date of the first save.
  • In catalog: Switch.svg on position when the course is available in the group catalog, Switch (1).svg off position otherwise.
  • In librarySwitch.svg on position when the course is available in the group library, Switch (1).svg off position otherwise.

Download the general statistics for multiple courses in one group

You can download the general statistics for the courses that you can see according to your role permissions and that are either owned by your group, published in your group catalog, or shared in your group library.

  • To see the statistics of a course, you must be either of the following:
    • The author or a co-author of the course.
    • An author in the group that owns the course.
    • A coach or a group admin and either of the following conditions is fulfilled:
      • The course is owned by your group.
      • The course is available in your group catalog.
      • The course is available in your group library.
      • The course is included in a program template added to your group library.
    • A manager and one of your managees has played the course.

To download the general statistics for multiple courses in a given group:

  1. In the left navigation panel, click on a group.
  2. At the top of the group page, click Courses.
  3. Optional: Above the list of courses, click slider.svg Filter to filter the course list by Status, Provider Source, Skills, or Languages.
  4. At the top right, click MORE ACTIONS -> Download

The downloaded file in CSV format displays on line per course, with the following columns:

  • Course Name: Title of the course.
  • Course Id: A unique string of characters, identifying the course.
  • Author: First name and last name of the author.
  • Co-authors: First name and last name of the Co-authors.
  • Views: Number of times the course has been started (a user who played the course twice, counts as 2 views).
  • Status: "Active", "Archived" or "Deleted".
  • Creation date: Date of the first save (in format ISO 8601).
  • Last update: Date of the last edition in an activity, or the settings of the course (in format ISO 8601).
  • Reaction Score: Reaction score of the course (See Measure course impact with the Reaction Score).
  • Likes/Learned something/Outdated/Have a question/Useful/Irrelevant: For each column, the number of reactions in the course.
  • Documents: Number of Document activities in the course.
  • Cheat sheets: Number of Cheat sheet activities in the course.
  • Questions: Number of Questions activities in the course.
  • Comments: Number of Comments in the course.
  • Source language: Language used in the course Edition mode.
  • Available translation languages: Translated languages declared for the course and made available to learners, separated by a "|".
  • Unavailable translation languages: Translated languages declared for this course but not made available to learners, separated by a "|".
  • Skills: Name of the Skills added to the course (or an activity of the course), separated by a "|".
  • Group: Name of the lowest level group of the author.
  • In group catalog: "TRUE" if the course is available in the group catalog, "FALSE" otherwise.
  • In group library: "TRUE" if the course is available in the group library, "FALSE" otherwise.

Download the general statistics for multiple courses in multiple groups

You can export an overview of course statistics in CSV format.

  1. At the top of the homepage, click Courses.
  2. Optional: At the top right of the course list, click slider.svg Filter to filter the course list by Skills, Languages, or Status.
    • Unless you select another Status, the course list only includes by default Active courses.
  3. At the top right of the course list, click download.svg Download.
  4. Click DOWNLOAD.

The downloaded file displays one line per course, with the following columns:

  • Course Name: Title of the course.
  • Course Id: A unique string of characters, identifying the course.
  • Author: First name and last name of the author.
  • Co-authors: First name and last name of the Co-authors.
  • Views: Number of times the course has been started (a user who played the course twice, counts as 2 views).
  • Status: "Active", "Archived" or "Deleted".
  • Creation date: Date of the first save (in format ISO 8601).
  • Last update: Date of the last edition in an activity, or the settings of the course (in format ISO 8601).
  • Reaction Score: Reaction Score of the course (See Measure course impact with the Reaction Score).
  • Likes/Learned something/Outdated/Have a question/Useful/Irrelevant: For each column, number of reactions in the course.
  • Documents: Number of Document activities in the course.
  • Cheat sheets: Number of Cheat sheet activities in the course.
  • Questions: Number of Questions activities in the course.
  • Source language: Language used in the course Edition mode.
  • Available translation languages: Translated languages declared for the course and made available to learners, separated by a "|".
  • Unavailable translation languages: Translated languages declared for this course but not made available to learners, separated by a "|".
  • Skills: Name of the Skills added to the course (or an activity of the course), separated by a "|".
  • Group: Name of the lowest level group of the author.

Detailed course statistics

View the detailed statistics for one course

  1. At the top of the homepage, click Courses.
  2. On the right of a course, click bar.svg View results and statistics.

The course statistics page displays:

Download the detailed statistics for one course

You can download all the detailed statistics of one course from any section in the course statistics. 

  1. At the top of the homepage, click Courses.
  2. On the right of a course, click bar.svg View Results and statistics.
  3. At the top right of Results by group
    • Click DOWNLOAD chevronDown.svg→ Now to export a report with all the available columns without leaving the page. 
    • Click DOWNLOAD chevronDown.svg→ Via email to receive a download link for the file by email. We recommend this option if the direct download takes too much time.
    • Click CREATE REPORT to add filters, modify the report columns, and export the statistics from the custom reports page. For more information about custom reports, see Export platform reports.

The downloaded file will display one line per learner per attempt per course, with the following columns.

  • Last name: last name of the user.
  • First name: first name of the user.
  • Email: email of the user.
  • User Custom Field: title of the custom field (one column per custom field, ordered alphabetically). All custom fields are displayed by default, unless filtered in the export popup.
  • Additional information: contents of the field Additional information in the user profile.
  • Managers: emails of the user's managers, separated by a comma.
  • Session: name of the session, if the course was played as part of a program session (otherwise -).
  • Session ID: unique identifier of the session, if the course was played as part of a program session (otherwise -).
  • Program template: name of the program template, if the course was played as part of a program (otherwise -).
  • Program template ID: unique identifier of the program template, if the course was played as part of a program (otherwise -).
  • Course: name of the course.
  • Score: score of the learner on the attempt.
  • Progress: completion rate of the learner on the attempt.
  • Start: Date and hour of the start of the attempt by the learner (with the format YYYY/MM/DD HH:mm).
  • End: Date and hour of the end of the attempt by the learner (with the format YYYY/MM/DD HH:mm).
  • Total time spent: time spent by the learner on the attempt.
  • Expected duration: value of the field Estimated duration, defined in the course settings.
  • Skills: list of skills added to the course.
  • Group (name of the group, one column per group): Indicates with an "x" that the group is assigned to the program session and that the user belongs to the group (if the program session session isn’t assigned to any group, or that the filtering on groups and users does not meet the two previous conditions, all groups are displayed, without "x").
    • The user downloading the report must have coach or administrator role on the groups for them to be displayed (a platform administrator can see all groups).

Download the detailed statistics for multiple courses

You can download the statistics for multiple courses. The downloaded file will display one line per learner per course attempt (if a learner attempted a course twice, there will be two lines in the file).

  1. At the top of the homepage, click All.
  2. At the top left, click bar.svg Statistics.
  3. Open the Custom reports tab.
  4. Click plus.svg NEW EXPORT.
  5. Optionally, in the File name field, you can enter a name for the export file where the data will be stored. If you do not specify a file name, a file named export.csv is created.
  6. In the Type section, select Courses.
  7. Optionally, click the Filter tab and filter by groups, users, date, course, enrollment type, and sessions.
    By default, the export contains all users, groups, sessions and custom fields.
  8. At the top right of the page, click DOWNLOADNow.

You can also click DOWNLOADVia email to receive a download link for the file by email. We recommend that option if the direct download takes too much time.

The downloaded file will display one line per learner per attempt per course, with the following columns.

  • Last name: last name of the user.
  • First name: first name of the user.
  • Email: email of the user.
  • User Custom Field: title of the custom field (one column per custom field, ordered alphabetically). All custom fields are displayed by default, unless filtered in the export popup.
  • Additional information: contents of the field Additional information in the user profile.
  • Managers: emails of the user's managers, separated by a comma.
  • Session: name of the session, if the course was played as part of a program session (otherwise -).
  • Session ID: unique identifier of the session, if the course was played as part of a program session (otherwise -).
  • Program template: name of the program template, if the course was played as part of a program (otherwise -).
  • Program template ID: unique identifier of the program template, if the course was played as part of a program (otherwise -).
  • Course: name of the course.
  • Score: score of the learner on the attempt.
  • Progress: completion rate of the learner on the attempt.
  • Start: Date and hour of the start of the attempt by the learner (with the format YYYY/MM/DD HH:mm).
  • End: Date and hour of the end of the attempt by the learner (with the format YYYY/MM/DD HH:mm).
  • Total time spent: time spent by the learner on the attempt.
  • Expected duration: value of the field Estimated duration, defined in the course settings.
  • Skills: list of skills added to the course.
  • Group (name of the group, one column per group): Indicates with an "x" that the group is assigned to the program session and that the user belongs to the group (if the program session session isn’t assigned to any group, or that the filtering on groups and users does not meet the two previous conditions, all groups are displayed, without "x").
    • The user downloading the report must have coach or administrator role on the groups for them to be displayed (a platform administrator can see all groups).

Opinion questions statistics

View the opinion questions statistics of one course

  1. At the top of the homepage, click Courses.
  2. On the right of a course, click bar.svg View results and statistics.

If the course includes opinion questions, the course statistics page displays at the top:

  • A section per multiple choice opinion question, with the following information: 
    • In the title, the opinion question. 
    • In the subtitle, the ratio of people having answered out of the people having started the course.
    • In the bar chart, the percentage of respondents having selected the response to an opinion question out of the total number of learners having started the course.
  • An Individual responses table for all opinion questions included in the course, with:
    • One column per opinion question.
    • One row per learner per course attempt. 

Collaborative activity statistics

View the collaborative activity of one course

You can see the number of views, likes, reactions, comments, and downloads for a specific course.

  1. At the top of the homepage, click Courses.
  2. On the right of a course, click bar.svg View results and statistics.

The table Course Activities displays one line per activity, with the following columns:

  • Views: Number of times the activity has been started (a user who played the activity twice — in two distinct attempts— counts as 2 views).
  • Likes/Learned something/Outdated/Have a question: For each column, number of reactions in the activity.
  • Comments: Number of public comments published in the activity.
  • Downloads: Number of times the activity was downloaded by a learner (documents and cheat sheets only).

Download the collaborative activity of one course

  1. At the top of the homepage, click Courses.
  2. On the right of a course, click bar.svg View results and statistics.
  3. On the top right of the table Course Activities, click download.svg Download.
  4. When prompted, click DOWNLOAD.

The downloaded file will display one line per course activity, with the following columns:

  • Title: Title of the activity.
  • Views: Number of times the activity has been started (a user who played the activity twice — in two distinct attempts— counts as 2 views).
  • Likes/Learned something/Outdated/Have a question: For each column, number of reactions in the activity.
  • Comments: Number of public comments published in the activity.
  • Downloads: Number of times the activity was downloaded by a learner (documents and cheat sheets only).
  • Type: Type of activity (Cheat Sheet, Question, Document).

View the collaborative activity of multiple courses

You can see the reaction score, number of comments, views, likes, and reactions for several courses.

  1. At the top of the homepage, click chevronRight.svgCollaborative activities.

The table displays the following columns, with one line per course:

  • Reaction score: See Track course impact with the Reaction Score.
  • Comments: Number of public comments published in the activities of the course.
  • Views: Number of times the course has been started (a user who played the course twice — in two distinct attempts — counts as 2 views).
  • Likes/Learned something/Outdated/Have a question/Useful/Irrelevant: Number of reactions in the course.

Download the collaborative activity of multiple courses

  1. At the top of the homepage, click chevronRight.svgCollaborative activities.
  2. On the top right of the table, click download.svg Download.
  3. When prompted, click DOWNLOAD.

The downloaded file will display one line per course, with the following columns:

  • Course Name: Title of the course.
  • Course Id: A unique string of characters, identifying the course.
  • Author: First name and last name of the author.
  • Co-authors: First name and last name of the Co-authors.
  • Views: Number of times the course has been started (a user who played the course twice, counts as 2 views).
  • Status: "Active", "Archived" or "Deleted".
  • Creation date: Date of the first save (in format ISO 8601).
  • Last update: Date of the last edition in an activity, or the settings of the course (in format ISO 8601).
  • Reaction Score: Reaction Score of the course (See Measure course impact with the Reaction Score).
  • Likes/Learned something/Outdated/Have a question/Useful/Irrelevant: For each column, number of reactions in the course.
  • Documents: Number of Document activities in the course.
  • Cheat sheets: Number of Cheat sheet activities in the course.
  • Questions: Number of Questions activities in the course.
  • Source language: Language used in the course Edition mode.
  • Available translation languages: Translated languages declared for the course and made available to learners, separated by a "|".
  • Unavailable translation languages: Translated languages declared for this course but not made available to learners, separated by a "|".
  • Skills: Name of the Skills added to the course (or an activity of the course), separated by a "|"
  • Group: Name of the lowest level group of the author.
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