Track course impact with the Reaction Score

  • Updated

You can measure the impact of a course by checking its Reaction Score in the Dashboard.

  1. In the left sidebar, click Dashboard
  2. On the left sidebar, click COURSES>Published

The second column shows the Reaction Score for each course. You can hover your mouse over the figure to show the details of each reaction.

If a course has not been played yet, the score is -.

Download the Reaction Score

You can download the Reaction Score for your courses by downloading the overview of your courses. See Download an overview of the courses.

Send a message to the course Author

If you're not the course Author, you can send them a message:

  1. In the left sidebar, click Dashboard
  2. In the left sidebar, click COURSES
  3. In the list of courses, in the column Title, on the right of the Author name, click Message
  4. Write the message
  5. On the bottom right, click SEND

Details on the Reaction Score computation

The Reaction Score is computed by taking into account:

  • the difference between positive reactions (Like/Learned something/Useful) and negative reactions (Outdated/Didn't get it/Not useful),
  • the number of overall views on the course.

The more Learners react positively, the higher the Reaction Score is.

  • The Reaction Score is displayed in green if it is greater than 50 (up to a maximum of 100).
  • The Reaction Score is displayed in orange if it is between 25 and 50.
  • The Reaction Score is displayed in red if it is lower than 25 (down to a minimum of -100).

When the course has no view, the Reaction Score is -, and is displayed in grey.

Additional notes:

  • The Reaction Score is computed regardless of visibility; it doesn't take into account the groups of the reactions.
  • Reactions made by deleted users are taken into account.
  • The specific ratio Useful/Not useful is called the Relevance Score; its percentage is computed by dividing the number of learners who clicked Yes, I'll use this! at the end of the course, by the total number of learners who answered the survey.
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