View statistics for legacy programs

Updated June 30, 2025 18:44

Who can use this feature?

Any user that can create a custom report, or access the old dashboard, can view and download historic data for programs.

Accessible only on the Web Application.

Programs have been removed from the platform and can no longer be created or assigned. The feature has been replaced by Paths, which offer a more modern and flexible way to organize training.

If your organization used Programs in the past, you can still access historical data and reporting.

Create a custom report

The simplest way to get historical data for your programs is through a custom report. There are a number of ways to view historic program data through custom reporting.

Below, you'll find the details for creating custom reports around program sessions.

If you are looking for non-session reporting, refer to Available columns and filters for custom reports →

Available custom report columns for Program sessions

Column title	Default	Description
Email	✅	Email address of the user.
End	✅	Date and time of the user's last activity on a session course
First name	✅	First name of the user.
Last name	✅	Last name of the user.
Program Session	✅	Title of the program session.
Program template	✅	Name of the program template.
Progress	✅	Completion rate of the user on the session.
Score	✅	The user's most recent score.
Start	✅	Date and time when the user started the session. If the first block of the session is a course, the platform tracks duration from the moment when the user clicks Start on the course’s welcome page.
Time spent	✅	Total time spent by the user on all course blocks in the session. If the learner has made multiple attempts on a course, the platform only includes the duration of the most recent attempt.
Account creation date		Creation date of the user account, in the format `YYYY/MM/DD HH:mm`.
Additional information		Contents of the field Additional information in the user profile.
Additional program information		Description added in the program template’s settings.
Additional program session information		Description added in the program session’s settings.
Author		Email of the user who created the session. If the user was anonymized , the email is replaced by an anonymized email, in the format XXX@360learning.eu (XXX being a random sequence of characters).
Automatic deletion date		If an automatic deletion date is set to the user, this columns contains the date when the user account is scheduled for deletion, in the format `YYYY/MM/DD HH:mm`.
Detail per block (title, time, score)		Block title 1: Name of the first course of the session. Displayed if at least one learner started the course. Block score 1: Score of the learner on the first course of the session. Displayed if at least one learner started the course. Block time 1: Time spent by the user on the first course of the session. Displayed if at least one Learner started the course. Block title/score/time X: Identical to the previous three columns, for the next courses. The number of blocks corresponds to the completion rate of the learner that is furthest along in the session.
Detail per classroom slot		Various columns for each classroom slot.
Expected duration		Duration defined in the session’s parameters.
External id (External id - XXX", where XXX is the platform name)		Value of the External ID of the user if there is one. The report includes one column per platform.
Groups of the user, 1 column per group (Group name)		Indicates with an "x" that the user belongs to the group. The report only includes a group column for groups that the exporter has coach or admin permissions for.
Instructors		Emails of users who were added as Instructors to the session.
Learner deletion date		Date when the user was deleted (the cell is empty if the user is active).
Managers		Emails of the user's managers, separated by a comma.
Program session custom fields		Contents of the field Additional session information in the advanced options of the session.
Program session ID		Unique identifier for the Program session. Displays - if the session is a path session.
Program template ID		Unique identifier for the program template.
Registered user		Indicates with an "x" that the user is assigned to the session. If the cell is empty, someone unassigned the user from the session
Tags		List of tags added to the program session.
Role title		Contents of the field Role title in the user profile.
User Custom Field		Title of the custom field (one column per custom field, ordered alphabetically). All custom fields are displayed by default, unless filtered in the report settings.
User ID		Unique identifier for the user.
User’s groups - separated by comma		List of the name of groups to which the learner belongs, separated by a comma.
Verified program		Indicates with an "x" that the user has a 100% completion rate on the session, reached the minimum score on all courses in Examination mode, and passed all assessments.

Available filters for Program sessions custom reports

Filter Type	Description	Additional Filters
Date filters	When using a static date range, the export will only include data between the selected dates and times. When using a dynamic date range, the export will automatically update to include data from a selected time frame relative to the current date, such as the last seven days.	-
Enrollment type	Limits the exported data by Self enrollment or Assigned trainings. By default, the report selects All enrollment types.
Groups selection	Limits the exported data to only users belonging to the selected group. If no group is selected, the report will contain data for all groups that the exporter can view the data of.	-
Sessions filter (Programs)	The export will only include data from the selected program sessions.	Tags Session dates
Users selection	Limits the exported data to include only the users you specifically select. When you filter by users, you are choosing a fixed list of users that does not change once the report is saved or automated. If no user is selected, the report will contain data for all users that the exporter can view the data of. This filter is cumulative with the Groups filter. For example, if you used the Groups filter to select Group A and the Users filter to select the user John Doe who does not belong to Group A, the report will show all users from Group A and John Doe. Note: This method is appropriate for one-time reports. If you anticipate automatic updates, for example if you create an audience to enroll learners in a path session, we recommend using other filters, such as the Groups filter.	User status Custom Fields Registration date Last activity date Group After filtering users in the dialog box, don’t forget to click Select all to include all the users who match the filter in the report.

View the old dashboard

This page will eventually be removed, but it can be used as a way to view statistics and download reports for programs.

Learn more about the old dashboard →

Download questions statistics from a program

You can create a custom report and export the statistics of one or several questions from a program in the CSV format.

At the top of the homepage, click All.
At the top left of the homepage, click Statistics.
Open the Custom reports tab.
Click + New report.
- (Optional) Under Report settings, in the General section, enter a File name* for the export file. If you do not specify a file name, the export file is named export.csv by default.
In the Type section, select Questions.
In Sessions filter, select program sessions.
- (Optional) In Filters, select additional filters. For more information on data filters, see Available columns and filters for custom reports.
- (Optional) Under Columns selection, rearrange, add, or remove columns. For more information on columns, see Available columns and filters for custom reports.
At the top right of the page, click Download → Now.

You can also click Download → Via email to receive a download link for the file by email. We recommend that option if the direct download takes too much time.

The file will display one line per answer.

If a learner answered the same question twice, it will show as two lines in the file.
If the answer was made in a course attempt that did not reach the minimum score defined in the program template, it will not be linked to that program (the fields Session, Session ID, Program template and Program template ID will be empty in the export). We therefore suggest not filtering on sessions if you want to display unsuccessful attempts for a question.

View the results of a question in a specific program session

At the top of the homepage, click Program Sessions.
Click on a session.
In the section Detailed results, below the course containing the question, click VIEW DETAILED STATISTICS.
In the section Score by question, click on a question.

You can click on a line to open the interface of the question, with the answer of the learner.

If the question is an open-ended question with assessment criteria, the dashboard displays an additional column Average grade on assessment criteria.

View the results of a question in a specific program template

At the top of the homepage, click Program templates.
On the right of the name of a program template, click Results and statistics.
In the section Detailed results, below the course containing the question, click View detailed statistics.
In the section Score by question, click on a question.

You can click on a line to open the interface of the question, with the answer of the learner.

If the question is an open-ended question with assessment criteria, the dashboard displays an additional column Average grade on assessment criteria.

Download the list of learners with program certificates

Administrators, coaches, and authors can download the list of learners who received program certificates in their groups.

At the top of the homepage, click → Certificates.
At the top right of the section Program certificates, click Download.
Click EXPORT LEARNERS LIST.

The downloaded CSV file shows one row per learner (columns: title, delivery date, and expiry date of the certificate, and first name, last name, and email of the learner).

Check out our blog for more L&D resources.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request

Search