Create a group

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Groups are useful in three typical cases:

  1. Share courses, sessions and paths to a set of users (instead of individually to each learner).
  2. Track statistics per group.
  3. Create a community where people can help each other.

About group privacy

A group can be public or private. Admins of a group automatically have administrator permissions on all groups below it.

  • Public
    • Members of the group can be seen by other members of the group, and members of all publicly connected groups.
    • Learners of the group are automatically added to all higher level groups, until and including the first private group encountered.
    • Comments (in the forum of a course’s activity or a learning need) published in the group can be seen by members of the group, and members of all publicly connected groups.
    • Messages (in the newsfeed of a group, or the profile page of a user) published in the group can only be seen by members of the group.
  • Private
    • Members of the group can be seen by other members of the group, and members of all publicly connected groups.
    • Comments (in the forum of a course’s activity or a learning need) published in the group can be seen by members of the group, and members of all publicly connected groups.
    • Messages (in the newsfeed of a group, or the profile page of a user) published in the group can only be seen by members of the group.

A public group is publicly connected to another group if they share the same lowest private ancestor. There must be a public connection between them through the group hierarchy links.

A private group is publicly connected to all public groups below it, that are not separated by another private group. A private group is not publicly connected to any group above it.

The following diagram shows a group hierarchy, where private groups are represented with a lock. All the groups of the same color are publicly connected.

Group hierarchy.drawio.svg

In the example above, Group 1.1 (a public group) is publicly connected to Group 3.2 because they share the same lowest private ancestor (Main group). Group 1.1 is not publicly connected to Group 2.1.1 because a private group (Group 2.1) separates them.

Group 2.1 (a private group) is publicly connected to all public groups below it. Group 2.1 is not publicly connected to any group above it.

Group 3.1 (a private group) is not publicly connected to any group because, as a private group, it can only be publicly connected to public groups below it, and there are none.

Create a group

Admins can create groups. They automatically become an administrator of the new group.

Create a group as a group admin

  1. In the left sidebar of the homepage, click on a group you are administrating. This group will become the parent of the group you are creating.
  2. At the top right, click gear cog.svg Settings.
  3. In the left column, click Hierarchy.
  4. At the top right of the list, click plus.svg.
  5. In the Name field, enter the name of the group.
  6. In the Group Visibility section, select either Private or Public.
    For more information on the difference between public and private groups, see About groups and group privacy.
  7. Optional: Next to the parent group, click pen.svg CHANGE to change the parent of the group.
  8. Optional: Disable the option Activate Learning Needs for this new group if you don’t want to activate Learning Needs for this group.
  9. At the bottom right, click CREATE.

Create a group as a platform admin or platform owner

  1. At the top right of the homepage, click CREATE -> Group.
  2. In the Name field, enter the name of the group.
  3. In the Group Visibility section, select either Private or Public.
    For more information on the difference between public and private groups, see About groups and group privacy.
  4. Optional: Next to the parent group, click pen.svg CHANGE to change the parent of the group.
  5. Optional: Disable the option Activate Learning Needs for this new group if you don’t want to activate Learning Needs for this group.
  6. At the bottom right, click CREATE.

Change group privacy

See Change the privacy (private/public) of a group.

Customize a group page

You can:

Add users to a group

See Add users to the platform.

Remove users from a group

See Remove an account from a group without deleting it from the platform.

Display rules for group cover images

Image_2020-10-09_at_11.57.35_AM.png

Group technical limitations

Users

A single group can contain up to:

  • 500,000 learners
  • 5,000 coaches
  • 5,000 authors
  • 500 user admins
  • 500 group admins

Groups

We recommend that you have up to 10,000 groups in a single standard platform for optimal performance. If you need to have more, please get in touch with your Client Success Partner (CSP).

Subgroups depth

A platform can have up to 10 levels in subgroups, including the platform group. This means, on a blank new platform, that you can create a group, and up to 8 subgroups below it.

Check out our blog for more L&D resources.

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