About merging users

  • Updated

We do not support merging two user accounts. Training history, time spent, and module completion data cannot be transferred from one account to another.

We recommend keeping the account with the most meaningful learning history, and deleting the others.

If you need to switch email addresses

  1. Edit the email address of the account you want to delete.
    • For example: ava@lovelace.org → ava#old@lovelace.org
  2. Delete the account.
  3. Edit the email address of the account you want to keep.
    • For example: ava#secondary@lovelace.org → ava@lovelace.org

If the account you want to keep was deleted

  1. Create the user again, with the same email address.
  2. Delete the other users.
Check out our blog for more L&D resources.

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