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Track user statistics

  • Updated

View user statistics in the platform

  1. In the left sidebar, click Dashboard
  2. In the left sidebar, click USERS
  3. Click on a user

The dashboard shows the following elements:

  • number of answered questions;
  • average score;
  • total training time;
  • posted messages;
  • programs;
  • courses;
  • answered questions;
  • main skills;
  • paths;
  • certificates.

Download user statistics

The user statistics show in particular the field Title / Employment, the last activity of the user in a course, and the groups to which they belong.

  1. In the left sidebar, click Dashboard
  2. In the left sidebar, click USERS
  3. On the top right, click Download (icon of an arrow pointing down)

The downloaded file shows one line per user, with the following columns:

  • First name: first name of the user;
  • Last name: last name of the user;
  • Email: email of the user;
  • Title / Employment: contents of the field Title / Employment in the user profile;
  • Additional information: contents of the field Additional information in the user profile;
  • Labels: list of the user’s labels, separated by a comma;
  • Time spent: total amount of time spent in courses;
  • Last activity: day and hour of the last activity in a course (with the format DD/MM/YYYY HH:MM);
  • Group (name of the group, one column per group): indicates with an "x" that the user belongs to the group.

Download user general statistics

The general statistics show in particular the average score of the user, as well as the number of completed and assigned programs, the number of published messages, and the groups to which they belong.

  1. In the left sidebar, click Dashboard
  2. On the top right, click Download (icon of an arrow pointing down)
  3. In Granularity, select General statistics
  4. Optionally, filter by user, group, session, and custom field
    • By default, the export contains all users, groups, sessions and custom fields
  5. On the bottom right, click DOWNLOAD NOW

You can also click RECEIVE BY EMAIL to receive a download link for the file by email. We recommend that option if the direct download takes too much time.

The downloaded file will show one line per user, with the following columns:

  • Last name: last name of the user.
  • First name: first name of the user.
  • Email: email of the user.
  • User Custom Field: title of the custom field (one column per custom field, ordered alphabetically). All custom fields are displayed by default, unless filtered in the export popup.
  • Additional information: contents of the field Additional information in the user profile.
  • Labels: list of the user's labels, separated by a comma.
  • Managers: emails of the user's managers, separated by a comma.
  • Avg score: average score for the user, computed as the mean average of all scores on courses and assessments.
  • Completed programs: number of programs in which the user has reached 100% completion rate.
  • Assigned programs: number of assigned program sessions (either individually, or through their group).
  • Messages: number of published messages.
  • Total time spent: Total time spent by the user on all course blocks
    • If the learner has made multiple attempts on a course within a program session, the platform only includes the duration of the most recent attempt
  • Group (name of the group, one column per group): Indicates with an "x" that the user belongs to the group.
    • The report only includes a group column for groups that the exporter has coach or administrator permissions for

View user social statistics in the platform

You can track the number of publications, comments and reactions made by a user.

  1. In the left sidebar, click Dashboard
  2. In the left sidebar, click SOCIAL ACTIVITY

The dashboard shows one line per user, with the following columns:

  • Publications: posts made by the user in the section Messages of a group, a session, or profile page of a user. Replies to posts are not counted.
  • Comments: posts and replies made by the user in the contextual forum of a course, a Learning Need, or a Project, as well as replies made by the user in the section Messages of a group, a session, or profile page of a user.
  • Reactions: reaction made by the user in courses’ activities, and likes on posts.

Download user social statistics

  1. In the left sidebar, click Dashboard
  2. In the left sidebar, click SOCIAL ACTIVITY
  3. On the top right, click Download (icon of an arrow pointing down)

The downloaded file shows the same columns as the platform dashboard.

Download user registration statistics

The registration statistics show in particular the date and hour of user account creation, the email of the user who invited them, and the automatic deletion date if there is one.

  1. On the bottom right of the homepage, click +>USER
  2. In the left column, click Active members
  3. On the top right of the list, click Download (icon of an arrow pointing down)
  4. Click EXPORT USERS CHARACTERISTICS

The downloaded file shows one line per user, with the following columns:

  • First name: first name of the user.
  • Last name: last name of the user.
  • Email: email of the user.
  • Labels: list of the user's labels, separated by a comma.
  • Registr. at: date of the user account creation (with the format DD/MM/YYYY HH:MM).
  • Invited by: email address of the user who invited or created the user.
  • Auto deletion: date of the user’s automatic deletion date, if there is one (with the format DD/MM/YYYY HH:MM).
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