Administrators can remove users from their group. User administrators can only remove learners from their group.
Removing a user from a group does not delete them from the platform, unless it is the only group they belong to. If the user belongs to more than one group, you can remove them from a subgroup without affecting their membership in the parent group.
When removing a user from a group that has subgroups, you can choose the scope of the removal:
- Public subgroups down to the first private subgroup excluded (default): the user is removed from the current group and its public subgroups, down to, but not including, the first private subgroup. Any public subgroups below that private subgroup are also unaffected.
- All subgroups, public or private: the user is removed from the current group and all its subgroups, including private ones. If this removes them from all their groups, they will be deleted from the platform.
If the group was assigned to a path session with a dynamic audience, removing the user from the group will remove them from that session. If the audience is static, it will not.
Remove one user from a group
- In the left sidebar, click on a group.
- At the top, click Users.
- In the left panel, click Delete users.
- On the right of the line of a user, click
Remove user.
- If the user belongs to private subgroups below that group, select All subgroups, public or private to delete the user from all subgroups below the selected group.
- The default option Public subgroups down to the first private subgroup excluded only removes them from public subgroups below the current group. They remain in private subgroups.
- Click Confirm.
Remove several users from a group
- In the left sidebar, click on a group.
- At the top, click Users.
- In the left panel, click Delete users → Delete multiple users.
- Enter the users' emails, separated by a comma.
- Click Delete users.
- If the users belong to private subgroups below that group, select All subgroups, public or private to delete the users from all subgroups below the selected group.
- The default option Public subgroups down to the first private subgroup excluded only removes them from public subgroups below the current group. They remain in private subgroups.
- Click Confirm.