Notifications (email and push)

You can find the detailed list of all notifications in the table here. Here are the direct links to some useful filters:

• All notifications
• Email notifications only
• Push notifications only

That table is hosted outside our knowledge base, to allow for multifaceted search, custom filtering and sorting.

Enable email notifications

If you don’t receive important platform notifications (for instance: session invitations), check that your email notifications are enabled in your profile.

1. At the top right, click your user icon.
2. Select Personal settings.
3. On the top right, click the Notifications tab.
4. Scroll down to the bottom of the page and click Unmute all notifications.

This will open the valve for incoming notifications, but does not force-enable all optional notifications: click on the different sections in the page to see which ones are enabled.

Update email notifications

1. At the top right, click your user icon.
2. Select Personal settings.
3. On the top right, click the Notifications tab.
4. Click the title of a subsection to expand it.
5. Toggle the notification on or off.

The email notifications also have options in the footer to unsubscribe from similar notifications or unsubscribe from all notifications (this does not include mandatory platform notifications). 

Block email reminders during weekends

See Block email reminders during weekends.

About email notifications frequency

We apply a minimum delay between two consecutive forum email notifications, which depends on the type of notification. This is done to avoid the feeling of spam: we believe it’s a better experience to receive one email listing 10 comments, than 10 different notification emails, within the same day.

There are three types of frequencies:

• Direct mentions and answers: not more frequent than every 5 minutes (this feels like real time, and is commonly used by similar apps). This corresponds to the following email notifications:
  • Ada Lovelace mentioned your name in a comment
  • Ada Lovelace posted a message
  • Ada Lovelace commented on your training session
  • Ada Lovelace replied to a comment on the cheat sheet "Buy a semiconductor"
  • Your feedback has been taken into account
  • Ada Lovelace commented on a conversation you are following
  • Ada Lovelace replied to a comment on the question "Where to buy a semiconductor?"
  • Michael Faraday wrote a comment on the cheat sheet "Buy a semiconductor"
  • Ada Lovelace commented your publication
  • Ada Lovelace wrote a comment on the document
  • Ada Lovelace wrote a comment on the learning need "Build a computer"
  • Ada Lovelace posted on your wall
• Likes: not more frequent than every hour (at minute 30). This corresponds to the following email notifications:
  • Ada Lovelace likes the post "Great computer, I wish I..." in your program
  • Ada Lovelace likes your post
  • Ada Lovelace likes your course
  • Ada Lovelace likes the post "Great computer, I wish I..." in your course.
• All the rest: daily (at 3pm). This corresponds to the following email notifications:
  • Ada Lovelace commented on a Learning Need you upvoted
  • Ada Lovelace wrote a comment on the program "Build a computer"
  • Ada Lovelace posted a message for the group "Scientists"
  • Ada Lovelace wrote a comment on the program "Build a computer"
  • Ada Lovelace posted a message for the group "Scientists"
  • Ada Lovelace mentioned your group in a post

To avoid duplicates, if an action in the platform triggers more than one of the notifications listed above, only the first one is sent.