Enable self-registration on a group

  • Updated

Who can use this feature?

  • Administrators can enable self-registration in a group.
  • This feature requires the Extended Academies solution. Contact your Customer Success Partner (CSP) for more information.
  • Available on the Web application.

Users registering through self-registration will have to enter their first name, last name, email, password, and security code, select a language, and enter the values for the selected custom fields, if any.

Only users who do not already have an account on the platform may self-register. If a user has already created an account with self-registration and was deleted, they will not be able to self-register again and must be restored by an admin.

The workflow for allowing users to self-register in groups primarily consists of two steps:

  1. Activating self-registration on the group.
  2. Sharing the registration link and security code with users who may want to self-register.

Group admins have the option to receive a notification when users have self-registered.

Activate self-registration in a group

Admins and user admins can activate self-registration in a group.

Self-registered users are added as learners to the group.

  1. In the left sidebar, click on a group.
  2. At the top, click Users.
  3. In the left sidebar, click Add users → Set up self-registration.
  4. Enable Activate self-registration.

You can now share the registration link and security code with users who want to self-register (you can click Copy message to save the welcome message in your clipboard).

Only users who do not have an account on your platform may self-register.

You can reset the security code by clicking Generate new code. The registration link remains the same, but only users with the new code will be able to self-register.

Customize the self-registration security code

The security code used for self-registration can be customized by following these steps:

  1. In the left sidebar, click on a group.
  2. At the top, click Users.
  3. In the left sidebar, click Add users → Set up self-registration.
  4. Next to Security code, click pen.svgCustomize code.
  5. In the security code field, enter the new code.
    • The custom code can be any string of numbers and letters, but it must be between 3 & 10 characters long.
  6. Click Confirm.
  7. Read the information that appears in the pop-up window, then check the 'I agree' box, and click Confirm.

Keep in mind, after making any changes to the security code, users with the previous security code will not be able to self-register anymore (until they are given the new code).

Deactivate the self-registration security code

By default, the security code option is enabled for self-registration. Meaning, if you are using the self-registration feature, your users will need this security code in order to complete their registration. You can deactivate this feature by following these steps:

  1. In the left sidebar, click on a group.
  2. At the top, click Users.
  3. In the left sidebar, click Add users → Set up self-registration.
  4. Toggle the Security code section to Off.

Please keep in mind, deactivating the security code will mean that any user who has access to the self-registration URL will be able to register to your platform.

Customize the message on the self-registration form

Admins and user admins can customize the message that is displayed at the top of the self-registration page.

  1. In the left sidebar, click on a group.
  2. At the top, click Users.
  3. In the left sidebar, click Add users → Set up self-registration.
  4. Enable Customize registration form message.
  5. Enter the message you would like to display to learners.

Clicking off the field will automatically save the message.

Add custom fields to the self-registration form

Admins and user admins can add custom fields to the self-registration form. Learners can then select the values for the custom fields upon self-registration. Selecting the values is not mandatory for learners.

  1. In the left sidebar, click on a group.
  2. At the top, click Users.
  3. In the left sidebar, click Add users → Set up self-registration.
  4. In the section Add custom fields, click plus.svg Add custom fields.
  5. Select the custom fields.
    • Optional: Enabling Mandatory response will make any selected custom fields required for submitting self-registration.
  6. Click Confirm.

Add domain restriction

Admins and user admins can restrict the domain of email addresses of users who self-register.

  1. In the left sidebar, click on a group.
  2. At the top, click Users.
  3. In the left sidebar, click Add users → Set up self-registration.
  4. In the field Restric registration to allowed domain names, enter the domains (with the @), separated by a semicolon.

Add an automatic deletion date

Admins and user admins can add an automatic deletion date for users who self-register.

  1. In the left sidebar, click on a group.
  2. At the top, click Users.
  3. In the left sidebar, click Add users → Set up self-registration.
  4. At the bottom of the page, enable Activate automatic user account deletion.
  5. Select an option (After a period or On date), and select a date.

Allow deleted users to reactivate

Admins and user admins can allow previously deleted learners to reactivate their accounts. Reactivated users return to the same state they had before deactivation (including group memberships, permissions, and any associated custom fields).

  1. In the left sidebar, click on a group.
  2. At the top, click Users.
  3. In the left sidebar, click Add users → Set up self-registration.
  4. At the bottom of the page, enable Allow deleted users to reactivate their account.

Admins and user admins can download the list of registration links and security codes for all groups in one export. See Track the list of groups.

Check out our blog for more L&D resources.

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