Write a post

  • Updated

The term "post" corresponds to three elements:

  • a message (in the section Messages of a group or a session, or the profile page of a user);
  • a comment (in the contextual forum of a course's activity, a Learning need, or the correction of an Open question);
  • a reply (to a message or a comment).

Write a post

  1. Click on the text field of a message box.
    • If you are trying to post a message to a group and do not see the newsfeed, you may have collapsed that menu. Hover over the right side of the group homepage and click to uncollapse the newsfeed.
  2. Enter the contents.
  3. Select a group (this determines the visibility of the message).
  4. Click PUBLISH (for messages) or COMMENT (for comments) or Send (for replies).

Mention people or groups

Send notifications to other users or groups by mentioning them in your posts.

  1. Start typing @.
  2. Type and select the person or group from the dropdown.
  3. Repeat for every person or group you'd like to include.

When you start typing a mention in a group post, the platform will autosuggest up to six users or groups:

  • User suggestions include the user title (if they listed one in their profile).
  • Group suggestions include user count.
  • Suggestions note if a user or group does not have access to view the newsfeed.

Visibility rules for posts

A user can see a post if two conditions are met:

  • they can see the element in which the post was published (a course for the forum, a session for the section Message, a group for the newsfeed);
  • they belong to the group in which the post was published, or to a publicly connected group.

A group is publicly connected to another group if they share the same lowest private ancestor; there must be a public connection between them through the group hierarchy links.

In particular, a private group is publicly connected to all public groups below it, that are not separated by another private group.

The role of session instructor is a special case:

  • they can see all posts from the section Messages of their session;
  • they can see all posts published in the forum of the courses in their session, if they are assigned to the session as a learner.

When a user writes a post, it is also visible in the newsfeed of their profile.

If a user writes a post on another user's wall, the post will be visible in the newsfeed of the author's and of the recipient's profile, by users who belong to the group in which the post was published. The post will not appear in the main newsfeed or in the group newsfeed.

Find the origin of a post

On the top right of the message, click ... > About this message.

You can then see:

  • the author of the post;
  • the name of the group where the post was published;
  • the name of the course or program where the post was published.

About the default group for posts

When you create a post, a visibility group is selected by default (which you can change). That group is selected according to the following rules:

  • If the post is published in a program session forum where the user is assigned, the default group is the one assigned to the program session.
  • If the post is published in a course forum, the default group is the one where the course is shared in the Catalog.

If there are several groups corresponding to those criteria, or if the post is published elsewhere than a program session forum or course forum, the group where the user is a coach is selected.

If there are several groups corresponding to those criteria, or if the user is not a coach, the group highest in hierarchy (closest to the platform group) is selected.

If there are several groups corresponding to those criteria, the group with the highest number of users is selected.

If there are still several groups corresponding to those criteria, the group created most recently is selected.

Check out our blog for more L&D resources.