The term "post" corresponds to three elements:
- A message (in the section Messages of a group or a session, or the profile page of a user)
- A comment (in the contextual forum of a course's activity, a path session, a Learning need, or the correction of an Open question)
- A reply (to a message or a comment)
Write a post
- Click on the text field of a message box.
- If you are trying to post a message to a group and do not see the newsfeed, you may have collapsed that menu. Hover over the right side of the group homepage and click to uncollapse the newsfeed.
- If you are trying to post a message in a course and do not see the forum, you may have collapsed it: click Open forum at the right of the top bar to open it again. If there is no icon, the forum may have been deactivated.
- Enter the contents.
- Select a group (this determines the visibility of the message), excepted for posts in the forum of a path session.
- Click PUBLISH (for messages) or COMMENT (for comments) or Send (for replies).
Mention people or groups
Send notifications to other users or groups by mentioning them in your posts.
- Start typing @.
- Type and select the person or group from the dropdown.
- Repeat for every person or group you'd like to include.
When you start typing a mention in a group post, the platform will autosuggest up to six users or groups:
- User suggestions include the user title (if they listed one in their profile).
- Group suggestions include user count.
- Suggestions note if a user or group does not have access to view the newsfeed.
If you mention a group with a large number of members, we will display a confirmation pop up (on Web and in the mobile apps) with the number of users who will receive the notification.
Visibility rules for posts
A user can see a post if two conditions are met:
- they can see the element in which the post was published (a course or a path session for the forum, a session for the section Message, a group for the newsfeed);
- they belong to the group in which the post was published, or to a publicly connected group.
A group is publicly connected to another group if they share the same lowest private ancestor; there must be a public connection between them through the group hierarchy links.
In particular, a private group is publicly connected to all public groups below it, that are not separated by another private group.
The role of session instructor is a special case:
- They can see all posts from the section Messages of their program session. Path sessions instructors see messages according to the rule above.
- They can see all posts published in the forum of the courses in their session, if they are assigned to the session as a learner.
When a user writes a post, it is also visible in the newsfeed of their profile.
Posts in the forum of a path session do not appear in the newsfeed.
If a user writes a post on another user's wall, the post will be visible in the newsfeed of the author's and of the recipient's profile, by users who belong to the group in which the post was published. The post will not appear in the main newsfeed or in the group newsfeed.
A comment published in the forum of a course is visible in the group newsfeed of a user if (and only if) the course is shared in the catalog of that group. In particular, if the course is not shared in the catalog, but is part of a path that is shared in the catalog, the comment will not appear in the user’s group newsfeed.
Find the origin of a post
On the top right of the message, click ... → About this message.
You can then see:
- the author of the post;
- the name of the group where the post was published;
- the name of the course or program where the post was published.
About the default group for posts
When you create a post, a visibility group is selected by default (which you can change). That group is selected according to the following rules:
- If the post is published in a program session forum where the user is assigned, the default group is the one assigned to the program session.
- If the post is published in a path session forum, or in the forum of a course included in a path session, the default group is the one assigned to the path session.
- If the author of the post does not belong to that group, the default group is the common group between the author and the main instructor that is highest in hierarchy (closest to the platform group).
- If the post is published in the forum of a course that isn’t included in any path session, the default group is the one where the course is shared in the Catalog.
If the rules above result in several groups, or if the post is published elsewhere than a path session forum, a program session forum or a course forum, the default group is selected according to the following additional criteria (in order):
- The one where the user is a coach.
- The group highest in hierarchy (closest to the platform group).
- The group with the highest number of users.
- The group created most recently.