Translate a certificate

This feature requires the Globalization solution. For more information, contact your Customer Success Partner (CSP).

Admins and editors can make their certificate available in other languages through the translation feature.

If the certificate is translated into a language matching the platform language of the user playing it, the certificate will be displayed in that language for the user. Otherwise, the language of the certificate and the platform interface will be in two different languages. See this section for more info →

The full workflow for making a certificate available in a new language is:

1. Declare a new language
2. Translate the certificate into the new language
3. Make the certificate available to learners in the new language

You may assign translators, who will be in charge of translating the contents. Translators cannot change the original content.

Declare a new language

This allows you to translate your certificate without making it public.

1. At the top of the homepage, click Certificates.
2. On the right of the name of the certificate, click Edit certificate.
3. At the top of the page, click Translate.
4. At the top right, click Add languages.
5. Select a language.
6. Click Add language(s).

For the full list of supported languages, see Languages available for translation.

Assign a translator to a language

The translator role allows a user to translate all the elements of a certificate through a dedicated interface. You can add any user you can see as a translator:

• users from your groups, and your publicly connected groups,
• instructors from path sessions you are assigned to,
• your managees,
• admins of all parent groups of your group, and the owner account.

The translator cannot edit the original contents of the certificate (unless they also have edition permissions on the certificate).

1. At the top of the homepage, click Certificates.
2. On the right of the name of the certificate, click Edit certificate.
3. At the top of the page, click Translate.
4. In the line of the language, in the column Translators, click Add.
5. Select the translator.
6. Click Confirm.

Translators then receive an email inviting them to translate the certificate, with a button to open the translation interface directly. If needed, you can send reminder emails.

Translator access requires email notifications: This automated invitation email is the only way for translators to access the certificate translation interface. Ensure that translators have their email notifications enabled. If their notifications are disabled, they will not receive the invitation email and will be unable to begin the translation.

To remove a translator from a language, follow the steps above and unselect the user on step 6.

Send a reminder email to the translators of a language

You can send a reminder to users who have a translator role in a language. This will instantly send the same email as the one that was sent when they were first added as translators.

1. At the top of the homepage, click Certificates.
2. On the right of the name of the certificate, click Edit certificate.
3. At the top of the page, click Translate.
4. In the line of the language, in the column Actions, click …, then click Notify translators by email.

Translate the contents

Admins, editors, and translators can translate the contents of a certificate.

If you’ve been added as a translator, click the button START TRANSLATING in the notification email you received to access the translation interface.

Admins and editors can also access the translation interface by following these steps:

1. At the top of the homepage, click Certificates.
2. On the right of the name of the certificate, click Edit certificate.
3. At the top of the page, click Translate.
4. In the line of the language, in the column Actions, click Translate manually.
5. In the section Reference content (on the left), select the language you want to use as a reference to translate your content.
   • Only languages marked as available are selectable.
6. In the section Translated content (on the right), translate the contents.

All changes are instantly saved when you click outside the text field.

Make a language available to learners

Once your certificate is translated, you can make that language available to learners.

1. At the top of the homepage, click Certificates.
2. On the right of the name of the certificate, click Edit certificate.
3. At the top of the page, click Translate.
4. In the line of the language, in the column Available, enable the option**.**

If the certificate is available in the learner’s profile language, it will be displayed in that language. Otherwise, it will be displayed in the default language assigned to the certificate.

You can remove the language from the list of available languages by following the steps above, and unchecking the box at step 5.

Delete a translated language

This will also delete all the translation content.

1. At the top of the homepage, click Certificates.
2. On the right of the name of the certificate, click Edit certificate.
3. At the top of the page, click Translate.
4. In the line of the language, in the column Actions, click …, then click Delete language.
5. Click Confirm.