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Track detailed statistics for one path

  • Updated

Users who can edit a path can see its statistics:

  • Owners and platform admins can view statistics for all users across all paths.
  • Group admins can view statistics for their group members on paths owned by their group and all its path sessions.
  • Coaches can view statistics for their group members on path sessions owned by their group.
  • Editors can view statistics for paths of which they are the main author or co-author, and paths owned by a group where they are an editor. They can see the data for all users in their group who played the content.
  • Contributors can view statistics for paths of which they are the main author or co-author. They can see the data for all users in their group who played the content.
  • Path session instructors can view statistics for all learners on any path session where they are an instructor or co-instructor.

For more information about who can see which data on the platform, see Understand statistics visibility.

You can view path statistics on the platform in two ways:

  • View general statistics for multiple paths from the path list page.
  • View detailed statistics for an individual path from the path statistics page.

This article focuses on the detailed statistics for one path from the path statistics page. For more information on general statistics for multiple paths, see Track general statistics for multiple paths.

  • You can activate the extended visibility feature on your platform to broaden the range of statistics accessible to admins and coaches. With this feature, group admins and coaches can access the statistics page for path sessions owned by their group or any publicly connected groups.

    When viewing the statistics page:

    • Coaches can only see statistics related to learners in their group.
    • Group admins can see statistics for learners in both their group and subgroups.

    To activate the extended visibility feature, contact your Customer Success Partner (CSP).

View the path statistics page

The path statistics page compiles important statistics about a path.

  1. At the top of the homepage, click Paths.
  2. On the right of a path, click bar.svg Results and statistics.

The path statistics page is made up of different blocks described in the following subsections.

Certificate of completion

In this block, you can customize and generate certificates of completion, when enabled in the path settings.

Enrollment statuses breakdown

In this section, the Total shows the total number of learners enrolled in the path. If at least 1 learner is enrolled in multiple sessions for the given path, the total number of path enrollments is displayed between parentheses.

A learner's status in a path is not locked. This means the status may change if someone adds or removes path steps, or changes the options on an existing step. This applies to both open and closed sessions.

The doughnut chart displays the number of learners who have the following statuses per path enrollment:

  • Pending session opening: The learner is enrolled in a path session that hasn't started yet.
  • Not yet started: The learner is enrolled in an ongoing path session, but they haven't started the path yet.
  • On time: The path session is ongoing, and the learner fulfills all the following conditions:
    • They started the path.
    • They completed all the mandatory steps with a past due date.
    • They haven't completed all the mandatory steps either, without a due date, or with a due date that has not passed yet.
  • Awaiting correction: The learner has started the path and is waiting for the validation of an assessment before continuing the path.
  • Late: The path session is ongoing, and the learner fulfills all the following conditions:
    • They started the path.
    • They haven't completed at least one mandatory step with a past due date.
  • To retake: The path session is ongoing, and the learner fulfills at least one of the following conditions:
    • They haven't reached the minimum score for at least one mandatory course, and they haven't reached the maximum number of authorized attempts for mandatory courses.
    • They haven't completed the path within the time limits, and they haven't reached the maximum number of attempts for mandatory courses.
    • They completed at least one mandatory step outside of the path context with mandatory replay.
  • Unsuccessful: Either the path session ended when the status was Not yet started, Late, On time, To retake, or the learner fulfills at least one of the following conditions:
    • They haven't reached the minimum score for at least one mandatory step, and they have reached the maximum number of attempts for the mandatory steps.
    • They haven't completed the path within the time limits, and they have reached the maximum number of attempts for the mandatory steps.
  • Successful: The learner fulfills all the following conditions:
    • They reached the minimum score in all the mandatory courses that have one.
    • They completed the path within the time limits.
    • They completed all the mandatory steps in the path.
      • If the path has the mandatory replay option activated, the learner must have completed all the mandatory steps within the path session, even if they have already completed the courses elsewhere.

When a learner is enrolled in multiple sessions for the same path, the status in each session is counted separately in the doughnut chart. For example, if a learner has completed all steps in two different path sessions, they are counted twice in the Completed status.

Attendance

This section shows the ratio of learners who have completed the step to enrolled learners in the path.

Median completion time

This section shows the median time taken to finish the path session, based on users who have completed it.

Completion

This section shows the percentage of learners who have completed all path steps.

Adding a step to a path can change the completion rate for users who have already completed it. For more information, see Add a step.

Completion by step

This section shows bar charts with the following statistics for each step included in the path:

  • Completion by step: the percentage of enrolled learners who have completed the step.
  • Average score by step: the average score that enrolled learners got on this step.
  • Average training time by step: the average time spent by learners on the step.

You can toggle Accessibility mode at the top right of the chart to add patterns for improved contrast.

Email step statuses are not updated in real time. Data is synced daily at 5AM UTC (± 30 mins). Recent changes may not be reflected immediately.

Individual data

The table displays one line per learner per path session enrollment, with the following columns:

Column title Description
Learner Photo, first name, and last name of the learner. 
Displays the email of the enrolled learner if the learner has not joined the platform yet.
Session title Title of the path session in which the learner is enrolled.
Status
  • Pending session opening: The learner is enrolled in a path session that hasn't started yet.
  • Not yet started: The learner is enrolled in an ongoing path session, but they haven't started the path yet.
  • On time: The path session is ongoing, and the learner fulfills all the following conditions:
    • They started the path.
    • They completed all the mandatory steps with a past due date.
    • They haven't completed all the mandatory steps either, without a due date, or with a due date that has not passed yet.
  • Awaiting correction: The learner has started the path and is waiting for the validation of an assessment before continuing the path.
  • Late: The path session is ongoing, and the learner fulfills all the following conditions:
    • They started the path.
    • They haven't completed at least one mandatory step with a past due date.
  • To retake: The path session is ongoing, and the learner fulfills at least one of the following conditions:
    • They haven't reached the minimum score for at least one mandatory course, and they haven't reached the maximum number of authorized attempts for mandatory courses.
    • They haven't completed the path within the time limits, and they haven't reached the maximum number of attempts for mandatory courses.
    • They completed at least one step outside of the path context with mandatory replay.
  • Unsuccessful: Either the path session ended when the status was Not yet started, Late, On time, To retake, or the learner fulfills at least one of the following conditions:
    • They haven't reached the minimum score for at least one mandatory step, and they reached the maximum number of attempts for the mandatory steps.
    • They haven't completed the path within the time limits, and they reached the maximum number of attempts for the mandatory steps.
  • Successful: The learner fulfills all the following conditions:
    • They completed all the mandatory steps in the path.If the path has the mandatory replay option activated, the learner must have completed all the mandatory steps within the path session, even if they already completed the courses elsewhere.
    • They reached the minimum score in all the mandatory courses that have one.
    • They completed the path within the time limits.
Progress Completion rate of the learner in the path.
Score

Average score of all mandatory steps played in the path, including classrooms.

  • A course step has a score if the learner has completed at least one question.
  • An assessment step has a score once an assessor has validated the score.
  • A path has a score if the learner started at least one mandatory step in the path. 
Time spent Time spent by the learner on courses, classrooms, and subpath steps in the path.
Due date Due date of the step with the latest date.
Last connection date Date of the learner's last connection.
Enrollment date Date when the learner was enrolled in the path session.
Enrollment status
  • Enrolled if the user is currently enrolled in the path.
  • Unenrolled otherwise.
Completion date

Date of the earliest completion of the path.

If the last step of the path is a course, the completion date of the path will be the date of the earliest completion date of that course (even if it was marked as mandatory replay).

When clicking the title of the section, you can switch to Result by group.

The table displays one line per group, with the following columns:

Column title Description
Group Group name.
Score Average score of enrolled learners in the group.
Progress Average completion rate of enrolled learners in the group.
Learners Number of learners in the group who are enrolled in the path session.
Level Hierarchy level of the group.

If you click a group, the table displays individual data for learners who belong to this group.

Filter the path statistics page

You can filter the path statistics page by path session, group, enrollment date, enrollment type, enrollment status,  custom field, user status, and user registration date.

To filter the path statistics page:

  1. At the top of the homepage, click Paths.
  2. To the right of the path, click bar.svg Results and statistics.
  3. To filter by path session:
    1. In the right panel, do either of the following:
      • Click All to view the statistics for all sessions.
      • Click Ongoing, Not Started, or Ended, then select a session to view the statistics for the specific session.
    2. Click Apply.
  4. To filter by other criteria:
    1. At the top left of the page, click Filter.
    2. In the right panel, select your criteria.
      • Only platform admins can filter the path statistics page by user status.
    3. Click Apply.

The path statistics are filtered according to your selection.

Download the enrollment statuses breakdown

You can download user progress statistics in CSV format for one or all of the path sessions.

  1. At the top of the homepage, click Paths.
  2. To the right of the path, click bar.svg Results and statistics.
  3. In the right panel, do either of the following:
    • Select a session to get the statistics for a specific session.
    • Click All to get the statistics for all sessions.
  4. In the top right corner of the Enrollment statuses breakdown section, click download.svg Download.
  5. When prompted, click Download.

The downloaded file shows the following columns:

Column title Description
Status
  • Not yet started: the learner has not started the path yet
  • Ongoing: the learner has started at least one step.
  • Completed: the learner has completed all steps.
Number of learners

Number of learners who achieved the status.

When a learner is enrolled in multiple sessions for the same path, the status in each session is counted separately. For example, if a learner has completed all steps in two different path sessions, they are counted twice in the Completed status.

Download path steps statistics

You can download key step statistics in CSV format for one or all of the path sessions.

  1. At the top of the homepage, click Paths.
  2. To the right of a path, click bar.svg Results and statistics.
  3. In the right panel, do either of the following:
    • Select a session to get statistics for a specific session.
    • Click All to get statistics for all sessions.
  4. In the top right corner of the Completion by step section, click download.svg Download.
  5. When prompted, click Download.

The downloaded file shows one line per step, with the following columns:

Column title Description
Step name Name of the step.
Step type

Type of the step:

  • course
  • classroom
  • path
  • assessment
Completion count Number of users who have completed the step.
Completion percentage Percentage of users who have completed the step.
Average score by step Average score enrolled learners got on this step.
Average training time by step Average time enrolled learners have spent on the courses of this step.

Download user statistics by step

You can view and download results by path step in CSV format for one or all of the path sessions.

  1. At the top of the homepage, click Paths.
  2. To the right of the path, click bar.svg Results and statistics.
  3. In the right panel, do either of the following:
    • Select a session to get statistics for a specific session.
    • Click All to get statistics for all sessions.
  4. In the Completion by step section, click the desired step.
  5. In the top right corner of the Completion by step section, click Export.
  6. When prompted, click Download.

The downloaded file shows one line per learner. The columns displayed depend on the type of step selected, as follows:

Column title Available on Description
Assessment status
  • Assessments
  • Awaiting correction: the learner's progress has not been assessed yet.
  • Successful: the learner has passed the assessment.
  • Unsuccessful: the learner has failed the assessment.
Assessors
  • Assessments
  • Instructors: the assessor is an instructor.
  • Managers: the assessor is a manager.
Attempts
  • Courses
 The number of attempts the learner has taken the step.
Attendance status
  • Classrooms
  • Pending: the learner is registered to a classroom slot for which the instructor has not filled the attendance list.
  • Present: the learner is added to the attendance list by the instructor.
  • Absent: the learner is not added to the attendance list by the instructor (and at least one other learner is added to the list).

The attendance status remains empty when the learner is not registered to a classroom slot.
Delivery date
  • Emails

Date on which email is marked as delivered, in the format MM/DD/YY, HH:MM.

Note: We sync this data at 5AM UTC daily (± 30 mins), so you may see discrepancies in the report if emails were sent very recently.
Due date
  • Courses
  • Paths

Due date of the step, in the format Month D, Yr.

If a path contains several steps with due dates, the date that is the furthest away is displayed.
Email status
  • Emails
  • Sent: The email has been sent.
  • Delivered: The learner received the email.
  • Opened: The learner opened the email.
  • Clicked: The learner clicked on the email link.
  • Bounced: The learner has not received the email.

The email status remains empty when the email has not been sent.
End date
  • Classrooms
 Date of the end of the classroom slot, in the format Month D, Yr.
Last clicked date
  • Emails
 Date on which the email link was last clicked, in the format MM/DD/YY, HH:MM.
Learner
  • Assessments
  • Classrooms
  • Courses
  • Emails
  • Paths
 First name and last name of the learner.
Displays the email of the learner if the enrolled learner has not joined the platform yet.
Opening date
  • Emails
 Date on which the email was last opened, in the format MM/DD/YY, HH:MM.
Progress
  • Courses
  • Paths
 Completion rate of the learner in the step.
Result
  • Courses
  • Paths
  • Successful: the learner has completed all mandatory steps in the path, reached the minimum score in all mandatory courses that have one, and completed them in less than the maximum time limit, or more than the minimum time limit.
  • Unsuccessful: the learner has not reached the minimum score for at least one mandatory step within the maximum number of attempts.
  • To retake: the learner has not reached the minimum score for at least one mandatory step.
Score
  • Assessments
  • Courses
  • Paths

Score of the learner on the step. The following steps have a score:

  • An assessment with a minimum score to reach and the score has been validated by the assessor.
  • A course with at least one question.
  • A path with at least one step with a score.
Slot title
  • Classrooms
 Title of the classroom slot.
Start date
  • Classrooms
 Date of the start of the classroom slot, in the format Month D, Yr.
Status
  • Courses
  • Paths
  • On time: the learner has not completed the step and the step is either optional, has no due date, or has a due date that hasn't passed yet.
  • Late: the learner has not completed the step and the due date of the step has passed.
  • Completed: the learner has completed the step.
Time spent
  • Courses
  • Paths

Time spent by the learner on the step.

A path with multiple steps shows the time spent on courses, classroom, and path steps within the path.
Type
  • Classrooms
  • Virtual: the classroom slot is virtual.
  • On-site: the classroom is on-site.
Validation date
  • Assessments
 Date of the assessment validation, in the format Month D, Yr.

View and download individual data by learner

You can view and download learner results in CSV format for one or all of the path sessions.

  1. At the top of the homepage, click Paths.
  2. To the right of the path, click bar.svg Results and statistics.
  3. In the right panel, do either of the following:
    • Select a session to get statistics for a specific session.
    • Click All to get statistics for all sessions.
  4. Scroll down to the Individual data section.
  5. (Optional) At the top right of the table, click Filter, then filter learners by registration date, custom field, or progress status.
  6. At the top right of the table, click Export.
  7. When prompted, click Download.

The table and downloaded file show one line per learner per path session enrollment, with the following columns:

Column title Description
Learner First name and last name of the learner.
Email Email address of the learner.
Session title Title of the path session in which the learner is enrolled. This column is only displayed if the table includes the statistics for All path sessions.
Progress Completion rate of the learner in the path.
Status
  • Pending session opening: The learner is enrolled in a path session that hasn't started yet.
  • Not yet started: The learner is enrolled in an ongoing path session but they haven't started the path yet.
  • On time: The path session is ongoing, and the learner fulfills all the following conditions:
    • They started the path.
    • They completed all the mandatory steps with a past due date.
    • They haven't completed all the mandatory steps either, without a due date, or with a due date that has not passed yet.
  • Awaiting correction: The learner has started the path and is waiting for the validation of an assessment before continuing the path.
  • Late: The path session is ongoing, and the learner fulfills all the following conditions:
    • They started the path.
    • They haven't completed at least one mandatory step with a past due date.
  • To retake: The path session is ongoing, and the learner fulfills at least one of the following conditions:
    • They haven't reached the minimum score for at least one mandatory course, and they haven't reached the maximum number of authorized attempts for mandatory courses.
    • They haven't completed the path within the time limits, and they haven't reached the maximum number of attempts for mandatory courses.
    • They completed at least one step outside of the path context with mandatory replay.
  • Unsuccessful: Either the path session ended when the status was Not yet started, Late, On time, To retake, or the learner fulfills at least one of the following conditions:
    • They haven't reached the minimum score for at least one mandatory step, and they have reached the maximum number of attempts for the mandatory steps.
    • They haven't completed the path within the time limits, and they have reached the maximum number of attempts for the mandatory steps.
  • Successful: The learner fulfills all the following conditions:
    • They completed all the mandatory steps in the path.If the path has the mandatory replay option activated, the learner must have completed all the mandatory steps within the path session, even if they have already completed the courses elsewhere.
    • They reached the minimum score in all the mandatory courses that have one.
    • They completed the path within the time limits.
Certificate
  • yes: the learner earned the certificate.
  • no: the learner didn’t earn the certificate.
  • -: the path doesn’t contain a certificate.
Score Average score of all steps in the path, including classrooms (a course step has a score if it contains at least one question).
Time spent Time spent by the learner on the step.
Due date Due date of the step.
Last connection date Date of the learner's last connection.
Enrollment date Date when the learner was enrolled in the path session, in the format YYYY-MM-DD HH:mm.

View and download individual data by step

You can view and download learner results for a specific step in CSV format, for one or all of the path sessions.

  1. At the top of the homepage, click Paths.
  2. To the right of a path, click bar.svg Results and statistics.
  3. In the right panel, do either of the following:
    • Select a session to get statistics for a specific session.
    • Click All to get statistics for all sessions.
  4. Scroll down to the Individual data section.
  5. (Optional) At the top right of the table, click Filter, then filter learners by registration date, custom field, or progress status.
  6. Click on a learner.
  7. If the step is a waived course, you can click on the course to see the stats of the equivalent course.
  8. At the top right of the table, click Export.
  9. When prompted, click Download.

The downloaded file shows one line per step, with the following columns:

Column title Description
Title Title of the step (prepended with the step type: course or path).
Progress Completion rate of the learner in the step.
Status
  • On time: the step has not been completed and is either optional, has no due date, or has a due date that isn't passed yet.
  • Late: the step has a due date that is passed and has not been completed.
  • Completed: the learner has completed the step.
Time spent Time spent by the learner on the step.
Score Score of the learner on the step (applicable if the step is a course with at least one question, or is a classroom).

View and download individual data by course step attempts

  1. At the top of the homepage, click Paths.
  2. To the right of the path, click bar.svg Results and statistics.
  3. In the right panel, do either of the following:
    • Select a session to get statistics for a specific session.
    • Click All to get statistics for all sessions.
  4. Scroll down to the Individual data section.
  5. (Optional) At the top right of the table, click Filter, then filter learners by registration date, custom field, or progress status.
  6. Click a learner.
  7. Click a step of the course type.
  8. At the top right of the table, click EXPORT.
  9. When prompted, click DOWNLOAD.

The table and the downloaded file show one line per step, with the following columns:

Column title Description
Attempts n° Number of the attempt.
Progress Completion rate of the learner in the step.
Time spent Time spent by the learner on the step.
Score Score of the learner on the attempt.
Date Date of the attempt.
Language Course language.

View and download results by group

You can download group results in CSV format, for one or all of the path sessions.

  1. At the top of the homepage, click Paths.
  2. To the right of the path, click bar.svg Results and statistics.
  3. In the right panel, do either of the following:
    • Select a session to get statistics for a specific session.
    • Click All to get statistics for all sessions.
  4. Scroll down to the Individual data section.
  5. Click Individual data, then select Results by group.
  6. (Optional) At the top right of the table, click Filter, then filter groups by registration date or custom field.
  7. At the top right of the table, click Export.
  8. When prompted, click Download.

The table displays one line per group, with the following columns:

| Column title

|

Description

| | --- | --- | |

Group

|

Group name.

| |

Score

|

Average score of enrolled learners in the group.

| |

Progress

|

Average completion rate of enrolled learners in the group.

| |

Learners

|

Number of learners in the group who are enrolled in the path session.

| |

Level

|

Hierarchy level of the group.

|

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