Synchronize users with SAP SuccessFactors

  • Updated

You can synchronize users from SuccessFactors. Download our guide below.

Important note on user reconciliation

By default, users are reconciled (matched and synchronized) primarily via email address. This means the connector uses the user's email to identify and update their profile in 360Learning.

However, you have the option to configure the connector to prioritize the external ID (a unique identifier from your HRIS) for user reconciliation instead. This is recommended if your external IDs are the most reliable and consistent identifiers for your users. For more information, contact your Customer Success Partner (CSP).

Check out our blog for more L&D resources.

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