Edit the email address of a user

  • Updated

The email address of a user can only be changed by an admin.

  1. On the left side of the screen, select the group that the user is in.
  2. At the top of the homepage, click Users.
  3. Click on a user.
  4. On the right of the email, click EDIT.
  5. Enter the new value.
  6. On the bottom right, click SAVE.

The user will receive a notification, suggesting them to reset their password.

Visibility of the email address

The email address of a user can be seen by the following roles:

  • Platform admins (from any subsection of the platform displaying the user, and the corresponding exports, or the section Users of the settings of a group).
  • Admins of the user’s group (from any subsection of the platform displaying the user, and the corresponding exports, or the section Users of the settings of a group).
  • Coaches of the user’s group (from any subsection of the platform displaying the user, and the corresponding exports, or the section Users of the settings of a group).
  • Authors of the user’s group (from any subsection of the platform they have access to, and the corresponding exports, if the user has played at least one of their courses, sessions or paths).
  • Managers of the user (from the homepage > Users > My Team, and the corresponding exports).
  • Session instructors (from the homepage > Program Sessions, and the corresponding exports, if the user is registered to the session).
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