The platform owner can name a new owner. Upon naming a new owner, the former owner then becomes a platform admin.
- In the left sidebar, click the platform group (the one with a golden crown).
- At the top of the screen, select Users.
- Under Current members select All.
- Click See profile
for the user you would like to assign as the owner.
- Scroll down to the section Manage group permissions, under the platform group, activate the option Owner.
- Click Confirm.
If the platform owner left your company, and you cannot use their account to change the ownership, send us a message.