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Activate the IP address filter

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Platform administrators can restrict platform access to only certain IP addresses.

Note that this will also apply to users of the mobile apps, who will be able to use the app only if their device is connected through Wi-Fi, and is using one of the authorized IP address.

  1. In the left sidebar, click on the platform group (the one with a golden crown).
  2. At the top right of the main section, click settings.svg Settings.
  3. In the left sidebar, click Advanced.
  4. In section Access & Security, check Activate IP filter.
  5. In the field Your IP, enter an IP address.
  6. Click + below the field to add another IP address.

You can also add a range of IP addresses with the wildcard *. For instance, you can add all IP addresses starting with 192.156.32 by entering 192.156.32.*.

If you've mistakenly activated the IP filter, and blocked yourself out of your platform, contact us through the support widget. 🙂

Check out our blog for more L&D resources.

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