View the skill gaps in jobs and careers

This feature requires the Skills solution. For more information, contact your Customer Success Partner (CSP).

Skill gaps help visualize the difference between the level expected for the job, and the most recent level assessed for the job.

If the job is associated with 2 or fewer skills in total, there is not enough data to display a skills gap chart for the job.

View your own skills gap

1. At the top right, click on your profile picture, then Career.
2. Above the list of jobs, you can switch between Current jobs, Target jobs or Previous jobs.
3. At the bottom of a job, click See skill gap.

On the top left, click Table to switch to a table view.

Click on a skill library to see the details per skill.

View the skills gap of a user

Admins can see the skills gap of a user in their group.

1. At the top of the homepage, click Users.
2. Click the tab Current.
3. On the right side of the user row, click View profile.
4. Click the tab Career.
5. At the bottom of a job, click See skill gap.

On the top left, click Table to switch to a table view.

Click on a skill library to see the details per skill.

See the list of all users with a skills gap

Admins and managers can see the list of their users who have a skill mastery level below the required level. This applies only to skills related to their job.

1. At the top of the homepage, click Skills.
   • Managers: click General analytics in the left sidebar, then click the Team’s skills tab.
2. In Role-based skill gap, click on the yellow section.

You can then click on a user to open their profile.

Computation of the skill-gap

The skill-gap is computed using this formula:

• Skill gap = (expected level - current level) / expected level

If the same skill appears in more than one of the user’s current jobs with different expected levels, both expected levels are shown in the skill side panel. The aggregated view and spider chart use the maximum expected level across all jobs.

Example 1:

• If my level is ⚫️⚫️⚫️⚪️, and expected level is ⚫️⚫️⚫️⚫️, the skill gap is 25% ((4-3) / 4 = 1/4) .
• On the spider chart, the “Expected level” line is the outer node of the graph (4/4), and the “current level” line is the node just below (3/4).

Example 2:

• If my level is ⚫️⚪️⚪️⚪️ and my expected level is ⚫️⚫️⚪️⚪️, the skill gap calculated is 50% ((2-1) / 2 = 1/2).
• On the spider chart, the “Expected line” is 50% of the node (2/4), and the “current level” is the node just below (1/4).