Download certification of completion reports

  • Updated

Who can use this feature?

  • Platform admins can download reports from all groups.
  • Group admins can download reports from their groups and subgroups.
  • Session instructors can download a list of certificates of completion for learners who played their sessions.
  • Accessible only on the Web Application.

Certificates of completion, also known as OPCO certificates, are different from path certificates:

  • Certificates of completion (or OPCO certificates) are timesheets that can be downloaded by session instructors, showing data for all users registered to the session, regardless of their progress or score. They indicate the time spent by the user in the session.
  • Path certificates can be earned by learners when they successfully complete a path. You can read more about them in this article:

Download certificates of completion for path sessions

This feature is not activated by default on new platforms. Contact your CSP to learn more.

Path session instructors can download the Certificate of completion file directly from a path's statistics page. Statistics track the connection duration of users on path sessions.

  1. At the top of the homepage, click Paths.
  2. On the right side of the path row, click bar.svg Results and statistics.
  3. In the Certificate of completion section, click CUSTOMIZE.
  4. Optional: Customize the fields as needed.
    • Training organization's logo
    • Digital signature
    • Training organization's name
    • Legal representative of the training organization
    • Duration of training sessions
    • Footer
  5. Click SAVE.
  6. Click GENERATE.
  7. Click OK to confirm you'd like to generate the OPCO logs.
    It may take several minutes for the file to generate. You can navigate away from the page while the platform generates the file and come back later to download it.
  8. Click DOWNLOAD.

Download the OPCO logs report

When looking to download data in bulk, admins can use the OPCO logs report.

Go here for more info on the OPCO logs report!

There are some cases when a path won't appear in the OPCO logs:

  • If a learner was assigned to the path but played the courses before being assigned to the path.
  • If a path only contains subpaths. OPCO logs are tied to the subpaths, so they will not show up on the report if it is filtered by the parent path.

Download OPCO logs from a new report

  1. At the top of the homepage, click All → bar.svg Statistics.  
  2. Click Custom reports.
  3. Click + New report
  4. Optional: Enter a File name.
    If you do not specify a file name, a file named export.csv is created.
  5. In the Type section, select OPCO logs.
  6. Optional: Select custom filters.
  7. Optional: Remove, add, or move report columns.
  8. At the top right, click Download → Now or Download → Via email.
    If the direct download takes too much time (Download → Now), we recommend choosing to receive the download link by email (Download → Via email).

To save this report for future use:

  1. Enter a File name.
  2. At the top right, click Save.

Downloading OPCO logs from a saved report

  1. At the top of the homepage, click All → bar.svg Statistics.  
  2. Click Custom reports.
  3. On the right side of the report row, click download.svg → Download now or download.svg → Via email.
    If the direct download takes too much time (Download → Now), we recommend selecting to receive the download link by email (Download → Via email).
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