Admins, editors, contributors, the path main author and co-authors can add certificates to a path.
This article concerns certificates in paths, which learners can earn when they successfully complete a path session. If you’re looking for certificates of completion (OPCO), which are essentially timesheets, see Download certification of completion reports.
To edit an existing certificate or learn about the available customization options, see Customize a certificate. To fully delete a certificate, see Delete a certificate.
Add a certificate
- At the top of the homepage, click Paths.
- On the right side of the path row, click Edit
.
- At the bottom of the page, in Certificate section, click Certificate.
- Select an existing certificate in the list and click Confirm, or click New certificate at the top right.
To create a certificate from scratch, see Create a certificate.
Remove a certificate from a path
Removing a certificate from a path does not delete it from the platform. To fully delete a certificate, see Delete a certificate.
- At the top of the homepage, click Paths.
- On the right of the name of a path, click
Edit.
- At the bottom of the page, on the right of the certificate, click
→ Remove.
- Click Confirm.
Conditions for receiving a certificate
Certificates are awarded at the end of a path. Learners receive the certificate when all mandatory steps in the path are successfully completed. This includes any sub-paths: if the path contains a sub-path, it must be fully completed too.
In the following cases, the learner will not receive the certificate:
- The learner did not reach the minimum score in a mandatory step
- The learner is marked as attended on a classroom slot after the session’s end date
- The certificate is added to the session after the session’s end date (you can workaround this by creating a session with no mandatory replay, and enroll learners)