The completion rate, expressed as a percentage, represents the user progression throughout a course or session.
Completion rate in a course
The value of the completion rate in a course depends on the number of activities in the course.
A user has a completion rate equal to 0% in a course until they click Next, after the first activity.
The user has a completion rate equal to 100% when they click Finish, after the last activity.
The score is computed with isometric increments between the beginning and the end.
Examples of possible completion values, depending on the number of activities:
- Course with a single activity: 0% or 100%
- Course with two activities: 0%, 50%, or 100%
- Course with three activities: 0%, 33%, 66%, or 100%
- Course with four activities: 0%, 25%, 50%, 75%, or 100%
A user can have a 100% completion rate in a course even if they reached the maximum number of attempts in a path, or are below a minimum score.
Completion rate in a SCORM course
The value of the completion rate in a SCORM course can take only three values:
- 0% if the course is not started.
- 50% when the learner clicks Start on the course’s homepage.
- 100% when the user finishes the course and matches all completion conditions defined in the SCORM file (see Configure a SCORM file in Articulate to avoid being blocked at 50%).
Completion rate in a path session
The completion rate of a user in a session is computed in two steps:
- First, as a function of the number of courses, classrooms and assessment steps in the session.
- Then, as a function of the number of activities in each course.
Email steps, certificates, and optional courses do not count in the completion rate computation.
All courses, classrooms, and assessment steps have the same weight in the completion rate computation.
If a session contains one course and one assessment, the user will have a completion rate of 50% at the end of the course (regardless of the number of activities in the course), then 100% after the assessment.
If the course contains four activities, the possible completion rate values are:
- 0%
- 12.5% (at the end of the first activity)
- 25% (at the end of the second activity)
- 37.5% (at the end of the third activity)
- 50% (at the end of the fourth and last activity of the course)
- 100% (at the end of the assessment)
Completion rate in a finished session
When a session is finished, the completion rate of users who hadn’t completed all the session steps is modified in two places:
- the section Completion by step, in the statistics page of the session
- the column Progress of the session export file.
Section Completion by step
Users remain on the same histogram bar if they had reached a course, but had not clicked Start.
Users remain on the same histogram bar if they had clicked Start in the course they had reached, but if at least one of the following conditions is met:
- The minimum score of the course was not reached.
- The next step in the path is an assessment.
- The next step in the path is a classroom whose start date is in the future.
In all other cases, users who had reached a course and clicked Start will be moved to the next histogram bar.
Column Progress of the session export file
The value of column Progress (D) in the session export file is computed with the standard rules for session completion rate (only courses and assessment steps are taken into account), by considering that users who had reached a course and clicked Start are now at 100% completion rate on that course.
Completion rate of path sessions in the Progress column of the manager’s dashboard
When clicking on a path in the Training table of the manager dashboard, the progress is computed as a function of the courses and classrooms (instead of courses and assessments).
If the path session is closed:
- Unfinished courses (the learner clicked Start but did not finish it) are considered completed and have 100% completion rate.
- All classroom steps directly following a completed course are considered completed and have 100% completion rate.