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Enable shared mode on the mobile app

  • Updated

Who can use this feature?

  • Accessible only with the Mobile Advanced Solution.
  • On devices with Share Mode enabled, all users can train offline and access downloaded training content.
  • Coaches, Group Administrators, Platform Administrators, and Platform Owners can add downloadable training content to group Catalogs.

Shared mode enables users to train offline by automatically downloading a list of courses to a device, and helps users share devices by letting them complete offline training on the same device without impacting each other’s stats.

When shared mode is enabled, devices automatically download courses that:

  • Are visible to the currently logged-in user.
  • Have the automatic download setting enabled.

Downloaded courses can not display imported activities from other modules or other documents provided with a link.

  • What it can display: Images, uploaded videos, office documents, questions, and cheat sheets.
  • What it can’t display: Videos web links, embedded content, or reused content.

Select a course to be downloaded

Coaches, group admins and admins can select which courses will be downloaded by mobile devices using shared mode.

First, add the course to the group catalog. Then:

  1. At the top of the homepage, click Courses.
  2. Hover over the course row and click pen.svg Edit.
  3. In the top right corner, click settings.svg Settings.
  4. Enable Automatic download.

Deleting, archiving or creating a course will automatically update in the mobile device. But updates to a course are not automatically synchronized. You need to disable then re-enable the option to trigger the synchronization of course updates.

Enable shared mode on the mobile device

Although all users can enable shared mode on a mobile device, we recommend activating it with a platform admin, so that all courses marked for download are downloaded.

Once shared mode is enabled, courses marked for automatic download in the platform will start being downloaded to the device.

  1. Log in to the mobile app.
  2. At the top right of your screen, tap on your profile picture.
  3. Tap settings.svg Settings.
  4. Enable Shared mode.

Synchronization happens when the option is enabled, then once per day.

The attempts and stats of a user are synced back to the platform when they come back online, after having played a course offline. Note that the user must be logged in to the mobile app when they come back online for the synchronization to trigger.

Check out our blog for more L&D resources.

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