To ensure notification emails from the platform are properly received, pages properly displayed, and 360Learning can connect to your own systems (for example SSO or integrations), contact your IT department and ask them to whitelist the following elements.
You should whitelist only if you have connection problems.
Whitelist no-reply@360learning.com
Whitelist no-reply@360learning.com in the from field (not the smtp server address field):
- in the mail client settings
- in the mail server settings
- in the anti-spam software settings.
If you cannot filter on the from field, whitelist the outbound IP addresses.
If you added a custom email address, whitelist it in the same way.
Whitelist 360Learning IP addresses
Inbound IP addresses
Your users and systems connect to 360Learning on these addresses.
Production and Sandbox:
- 4.178.179.34
- 4.233.88.150
- 52.228.185.142
- 51.138.202.254
- 20.111.17.162
- 20.74.1.94
- 20.88.12.20
- 52.252.128.38
- 52.252.135.139
Pre-production:
- 52.143.157.167
- 40.78.168.160
- 20.40.143.206
- 20.188.57.169
Outbound IP addresses
360Learning connects to your systems and sends emails from these addresses.
Production and Sandbox:
- 20.74.25.229
- 4.178.179.114
- 4.211.206.17
- 135.119.57.91
- 54.240.50.243
- 54.240.50.244
- 20.111.17.162
- 20.74.1.94
- 20.88.12.20
- 52.252.128.38
- 52.252.135.139
- 48.220.72.186
- 172.170.241.97
- 48.220.64.60
- 20.74.30.34
- 20.74.30.77
Pre-production:
- 20.74.25.131
- 4.251.105.167
- 40.78.176.167
- 20.188.57.169
- 48.220.64.52
- 172.170.8.68
Whitelist *.360learning
Whitelist *.360learning.com (not just app.360learning.com).
If you added a custom platform URL, whitelist it in the same way.