Track statistics for Go1 courses from your 360Learning platform

The Go1 integration synchronizes learner statistics from Go1 to 360Learning, enabling you to track course progress and completion directly within 360Learning.

While this allows you to use 360Learning features like custom reports and dashboards, as you would with any other course, the statistics for Go1 courses behave differently due to the specific data provided by Go1.

This article explains how the statistics synchronization works and highlights the specific behaviors and calculations involved when tracking Go1 courses from 360Learning.

Learners must use the same email on both platforms for their statistics to synchronize from Go1 to 360Learning.

Statistics behavior upon course start

A course attempt is created in 360Learning when:

• The learner clicks Start on a course from any 360Learning entry point, such as a group catalog or a path session.
• The learner starts and completes the course directly on Go1 without attempting it on 360Learning, using the same email as their 360Learning account.

When a learner launches the course from 360Learning:

• The attempt remains open.
• Progress is initially set to 50%.

• Due to connector updates, courses started before the following update dates may show discrepancies.

  • Web app (updated December 19, 2024):
    If a learner started a course on the web app before December 19th, 2024, but did not complete it, the course will show as Completed with 0% progress unless they continue after this date.
  • Mobile app (updated December 26, 2024):
    If a learner started a course on the mobile app before December 26th, 2024, but did not complete it, the course will show as Completed with 0% progress unless they continue after this date.

Statistics behavior upon course completion

Course statistics in 360Learning are synchronized in near real-time from Go1 upon course completion.

Near real-time data synchronization involves a slight delay, typically in seconds or minutes, depending on network latency and processing constraints. Users may need to refresh the page after a few minutes to see the updated statistics.

The following updates occur in 360Learning when a learner completes a course on Go1:

• Progress: Set to 100% upon course completion.
• Completion date and time: Displayed under the Last activity column in the 360Learning course dashboard.
• Result:
  • Success: If the learner passes the course.
  • Failed: If the learner doesn't pass but completes the course.
• Time spent:  See rules below.

Time spent calculations

The following rules apply to attempts started after December 19, 2024, 12 PM Central European Time (UTC+1). For details on attempts started before this date, refer to the collapsible section titled "View exceptions for attempts started before December 19, 2024" at the end of this section.

Key rule:

Time spent recorded in 360Learning is the shorter of these two:

• The course theoretical duration on Go1.
• The actual time between launching and completing the course.

Which attempts are updated?

• Only applies to the oldest incomplete attempt when the course is finished.
• Other attempts remain unchanged upon course completion.

Examples:

Example 1: 

• Course estimated duration on Go1: 5 hours.
•  Learner:
  • Started the course on December 22, at 9 AM.
  • Completed it at 1:30 PM.
  • The total elapsed time is 4.5 hours.
•  Time spent recorded on 360Learning: Set to 4.5 hours on the oldest open attempt, because the actual time between launching and completing the course is less than the estimated course duration.

Example 2: 

• Course estimated duration on Go1: 5 hours.
•  Learner:
  • Started the course on December 22, at 9 AM.
  • Completed it at 2:30 PM.
  • The total elapsed time is 5.5 hours.
• Time spent recorded on 360Learning: Set to 5 hours on the oldest open attempt, because the actual time between launching and completing the course is more than the estimated course duration. Time spent is capped at the course's estimated duration.

• Due to connector updates, the time spent recorded on 360Learning is set differently for courses started before December 19th, 2024, 12 PM Central European Time (UTC+1).

  • Key rule:
    • Time spent on 360Learning is set to 0, regardless of how much time the user spent on the course or the course estimated duration on Go1.

  • Which attempts are updated?

    • Only applies to the oldest attempt.
    • Other attempts remain unchanged upon course completion.

  • Example:

    • Course estimated duration on Go1: 5 hours.
    • Learner: Started and completed the course on December 10th in 3 hours.
    • Time spent recorded on 360Learning: Set to 0 on the oldest attempt. Any additional attempts started before December 19th remain unchanged.