Track the statistics for path certificates

  • Updated

Who can use this feature?

  • Platform admins can view the statistics for all the path certificates.
  • Group admins and coaches can view the statistics for all the path certificates for their groups and subgroups.
  • Instructors and authors of a path can view the statistics of the associated path certificates.

Accessible only on the web application.

View and download the statistics for multiple path certificates

  1. At the top of the homepage, click chevronRight.svg→ Certificates.
  2. To filter the list by the learner's registration date, groups, and custom fields, click slider.svg Filter at the top left of the Path Certificates section, then select your filters in the right panel and click APPLY.
    When you filter by group, the list only shows the certificates that are relevant to the learners from the selected group, specifically:
    • The certificates granted to at least one learner from the selected group.
    • The certificates of paths where at least one learner of the selected group has enrolled.
  3. To download the statistics, at the top right of the Path Certificates section, click DOWNLOAD→ Download list as .csv.

The Path Certificates section displays a table with one row per path certificate, with the following information:

Column Description
Title Name of the certificate.
Owner group Name of the group that owns the certificate.
Validity period Period during which a certificate is valid, in months.
Certified learners

Number of unique users who have obtained the certificate, irrespective of its validity (valid or expired) or the status of the sessions that granted the certificate (ongoing, not started, ended, or archived).

Note: Deleted users are excluded.

Enrolled learners

Number of unique users enrolled in one or more path sessions that grant the certificate, including those in not yet started, ongoing, and ended sessions.

Note: Deleted users and those enrolled in archived sessions are excluded.

Associated paths

Number of paths granting the certificate. 

Click on the number to view the names of the associated paths.

View and download the statistics for a path certificate

  1. At the top of the homepage, click chevronRight.svg→ Certificates.
  2. Click on a specific path certificate.
  3. To filter the list by the learner's registration date, groups, and custom fields, click slider.svg Filter at the top left of the Path Certificates section, then select your filters in the right panel and click APPLY.
    When you filter by group, the list only shows the certificates that are relevant to the learners from the selected group, specifically:
    • The certificates granted to at least one learner from the selected group.
    • The certificates of paths where at least one learner of the selected group has enrolled.
  4. To download the statistics, at the top right, click DOWNLOAD  → Download list as .csv.

The table shows one row for each learner who is assigned or self-enrolled in one or more sessions that lead to a certificate. If a learner is enrolled in multiple sessions, they will only appear once.

For each learner, the table displays the following information:

Column Description
Learner Name and email of the learner.
Latest status

Status of the learner's most recent certificate. Possible values:

  • Valid: The certificate has been obtained and is still valid.
  • Expiring soon: The certificate has been obtained but will expire within the next 30 days.
  • Expired: The certificate has been obtained but has already expired.
  • Not obtained: The certificate has not been obtained yet.

Note: This is not the certificate status linked to their latest enrollment.

Example: If a learner earned a certificate (status: Valid) and was then enrolled in another session with the same certificate but didn't finish it (status: Not obtained), the table will still show the status as Valid because that’s the most recent certificate they earned.

Delivery date Date on which the certificate was granted (if applicable).
The delivery date remains empty if the learner has not obtained the certificate yet.
Expiration date

Date on which the certificate expires (if applicable).
The expiration date remains empty if the certificate has no validity period.

View and download a learner's history for a path certificate

  1. At the top of the homepage, click chevronRight.svg→ Certificates.
  2. Click on a specific path certificate.
  3. To filter the list by the learner's registration date, groups, and custom fields, click slider.svg Filter at the top left of the Path Certificates section, then select your filters in the right panel and click APPLY.
    When you filter by group, the list only shows the certificates that are relevant to the learners from the selected group, specifically:
    • The certificates granted to at least one learner from the selected group.
    • The certificates of paths where at least one learner of the selected group has enrolled.
  4. Click on a learner.
  5. To download the learner's history for this specific path certificate, at the top right, click DOWNLOAD.

The table shows a row for each session the learner has been assigned or self-enrolled in that grants the certificate, including those where the certificate has not yet been obtained. For sessions with automatic re-enrollment, each enrollment is displayed in its own row.

This table includes the following information:

Column Description
Certification status

Status of the certificate for the given path session. Possible values:

  • Valid: The certificate has been obtained in the given path session and is still valid.
  • Expiring soon: The certificate has been obtained in the given path session but will expire within the next 30 days.
  • Expired: The certificate has been obtained in the given path session but has already expired.
  • Not obtained: The certificate has not been obtained yet in the given path session.
Delivery date Date the certificate was delivered to the learner in the given path session (if applicable).
Expiration date Date the certificate delivered in the given path session will expire (if applicable).
Path name Name of the path where the learner was assigned to or self-enrolled.
Path session Session the learner was assigned to or self-enrolled in.
Path status Status of the learner in the path that leads to the certificate. For the full list of possible values and their description, see About the status and result of a learner in a path.
Automatic re-enrollment activated? Indicates whether the learner was automatically re-enrolled in the path session.
Check out our blog for more L&D resources.

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request