Track group statistics

  • Updated

Who can use this feature?

  • Coaches and group admins can access a group dashboard, view the reports with adjustable periods, and export the data to CSV.
  • Group admins can aggregate subgroups data and compare data between subgroups.

View group statistics

  1. In the left sidebar of the homepage, click on a group.
  2. At the top, click vector (1).svg Statistics.

Within the dashboard, you will find the following reports divided into sections (sections marked with an can also be downloaded as a CSV):

Section Downloadable

Description

Learners  

The number of learners currently within the group.

  • Users with pending invitations are not counted.
  • Users who have been deleted from the group are not counted.

On the bottom right of the section, click See all for a full list of learners in the group.

Subgroups  

The number of subgroups directly linked to the selected group (this only shows the number of subgroups that your user has access to).

On the bottom right of the section, click See all for a full list of all associated subgroups.

Catalog content

The number of courses, programs, and paths that the group has access to.

On the bottom right of the section, click See all for a full list of all courses, programs, and paths associated with the group.

User activity by courses played

The number of unique groups users who accessed at least one course on the platform within the specified date range, provided the users belonged to the given group at the time. This includes users who were later deleted from the group and those who played a course from other groups. You can click on the line chart to see the list of active users.

To view this section:

  1. On the right of User activity by, select courses played.

If the group has subgroups, group admins can view data for specific subgroups, or compare data between subgroups:

  1. At the top of the section, click Compare subgroups.
  2. Select the subgroup(s) that you would like to view.
User activity by connections

The average number of connections to the platform per active group user within the specified date range, provided the users belonged to the given group at the time. This includes the connections from deleted users. A “connection” is determined by a user accessing at least a single course anywhere on the platform.

To view this section:

  1. On the right of User activity by, select connections.

If the group has subgroups, group admins can view data for specific subgroups, or compare data between subgroups:

  1. At the top of the section, click Compare subgroups.
  2. Select the subgroup(s) that you would like to view.
User activity by training time

The average time group users spent on courses within the specified date range, provided the users belonged to the given group at the time. This only accounts for users who started at least one course within the given period and were part of the group when they did. This includes users who were deleted from the group after the course.

Note: In this graph, 1 day of training time equals to 24 hours.

To view this section:

  1. On the right of User activity by, select training time.

If the group has subgroups, group admins can view data for specific subgroups, or compare data between subgroups:

  1. At the top of the section, click Compare subgroups.
  2. Select the subgroup(s) that you would like to view.
Most engaged Learners

The top 3 most engaged learners based on number of posts, completed courses, and learning needs within the specified date range.

Users are scored using the criteria below (individual user scores can be viewed in the downloaded CSV):

  • 5 points for each completed course associated with the group
  • 5 points for each learning need created for this given group
  • 2 points for each post made that is associated to the group

On the bottom right of the section, click See all to view the engagement of the other learners.

Path sessions activity by attendance

The percentage of assigned path sessions that group users have started within the specified date range.

A path session is considered started when a user performs an action on it, or finishes it within the specified date range.

Attendance calculation:

  • Numerator: The number of assigned path sessions that users have started.
  • Denominator: The total number of assigned path sessions that meet the following criteria:
    • Assigned by an admin, coach, or manager before the end of the date range. This excludes sessions for which learners self-enrolled.
    • Assigned to learners who were members of the group at the start of the date range. This includes learners who were later deleted.

Note: Attendance is based on the total number of path sessions assigned, not on unique users.

Example: For a group of 10 members with 4 assigned path sessions (40 total enrollments), a 25% attendance rate means 10 of those 40 enrollments were started.

To view this section:

  1. On the right of Path sessions activity by, select attendance.
Path sessions activity by completion

The percentage of assigned path sessions that group users completed, irrespective of the path success criteria, within the specified date range. 

A path session is considered completed when a user completes all mandatory steps, even if they did not meet all the success criteria, such as minimum score or time limit.

Completion calculation:

  • Numerator: The number of assigned path sessions that were completed by users within the date range.
  • Denominator: The total number of assigned path sessions that meet the following criteria:
    • Assigned by an admin, coach, or manager before the end of the date range. This excludes sessions for which learners self-enrolled.
    • Assigned to learners who were members of the group at the start of the date range. This includes learners who were later deleted.

Note: Completion is based on the total number of path sessions assigned, not on unique users.

Example: For a group of 10 members with 4 sessions assigned (40 total enrollments), a 20% completion rate means 8 of those 40 enrollments were completed.

To view this section:

  1. On the right of Path sessions activity by, select completion.
Path sessions activity by success

The percentage of assigned path sessions that group users completed with all path success criteria met within the specified date range.

A path session is considered completed with success when a user meets the following criteria:

  • They have reached the minimum score in all mandatory steps that require one.
  • They have completed all mandatory steps in the path within the time limits.

Completion with success calculation:

  • Numerator: The number of assigned path sessions completed with all success criteria met within the date range.
  • Denominator: The total number of assigned path sessions that meet the following criteria:
    • Assigned by an admin, coach, or manager before the end of the date range. This excludes sessions for which learners self-enrolled.
    • Assigned to learners who were members of the group at the start of the date range. This includes learners who were later deleted.

Note: Completion with success is based on the total number of path sessions assigned, not on unique users.

Example: For a group of 10 members with 4 sessions assigned (40 total enrollments), a 10% success rate means 4 of those 40 enrollments were completed with success.

To view this section:

  1. On the right of Path sessions activity by, select success.
Activity per device

Percentage of users accessing the platform via desktop or mobile devices during the selected reporting period. Activity is defined as the initiation of a course, and the report tracks only the device used to start that course.

For example, if a user begins a course on a mobile device and later resumes it on a desktop, only the mobile device will be recorded in this metric.

Role breakdown Number of users in each role associated with the group.
Collaboration by reactions The amount of and the type of reactions that have been received on courses within the specified date range, including the reactions of users who are now deleted from the group.
Collaboration by comments The amount of comments that have been received on courses within the specified date range, including the comments of users who are now deleted from the group.
Projects  

Number of Ongoing projects, Delivered projects, and Courses Created through projects.

You can edit the dates in the top right fields to change the timeframe.

Adjust the period of a report

You can adjust the reporting period within certain sections:

  • User activity by courses played
  • User activity by connections
  • User activity by training time
  • Most engaged Learners
  • Activity by device
  • Collaboration by comments
  • Collaboration by reactions

Adjusting the reporting period will be reflected within the visual report on the dashboard and the downloaded CSV.

  1. Go to the report that you would like to adjust.
  2. At the top of the section, click the period Last 6 months.
  3. Select a preset period or click Custom dates and specify a period.

When selecting a custom date range, statistics are computed and displayed according to the following rules:

Display data period Rule Example
Less than 12 weeks Statistics are available for full weeks, from Monday to Saturday

You selected Tuesday, 06 December 2022 as the start date and Friday, 16 December 2022 as the end date.

The display data period will be Monday, 05 December 2022 - Sunday, 18 December 2022.

Between 12 weeks and 1 year Statistics are available for full months

You selected Tuesday, 10 May 2022 as the start date and Friday, 16 December 2022 as the end date.

The display data period will be Sunday, 01 May 2022 - Saturday, 31 December 2022.

Between 1 year and 3 years Statistics are available for full quarters

You selected Tuesday, 11 May 2021 as the start date and Friday, 16 December 2022 as the end date.

The display data period will be Thursday, 01 April 2021 - Saturday, 31 December 2022

More than 3 years Statistics are available for full years

You selected Tuesday, 14 May 2022 as the start date and Friday, 16 December 2022 as the end date.

The display data period will be Tuesday, 01 January 2019 - Saturday, 31 December 2022.

Download a CSV

You can download a copy of a report as a CSV. The period selected in the report is reflected within the downloaded CSV.

  1. Go to the report that you would like to download.
  2. In the top right corner of the section, click download.svg Download.
  3. Click DOWNLOAD.
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