Send group notifications to Microsoft Teams channels

  • Updated

You can install a 360Learning app in Microsoft Teams. This will forward message notifications from a specific 360Learning group to a Microsoft Teams channel.

Prerequisites

  • Contact your CSP or SA, asking them to create the application for your platform.
  • User with admin permissions on Microsoft Teams.
  • User with admin permissions on 360Learning.

Step 1: Add the 360Learning app to Microsoft Teams

Once you’ve received your custom application (it should be a ZIP file), you can add it directly in Microsoft Teams.

Follow the Microsoft Teams documentation ↗

In short:

  1. Log in to Microsoft Teams ↗ with an admin account.
  2. On the bottom left, click Apps.
  3. On the bottom left, click Manage your apps.
  4. At the top, click Publish an appUpload an app to your org’s app catalog.
  5. Select the zip file for your custom application.

Step 2: Synchronize the app to a Microsoft Teams channel

  1. Log in to Microsoft Teams ↗ with an admin account.
  2. On the bottom left, click AppsBuilt for your org.
  3. Click on the app you uploaded in step 1.
  4. Click Add a to a team.
  5. Search for a channel and select it.
  6. At the bottom right, click Set up a connector.
    • This will redirect you to a new window in the channel interface.
  7. Search for the app, and click Configure on the right.
    • This will open a popup asking you to connect to 360Learning.
  8. Click SIGN-IN.
  9. If this is the first time you’re adding a 360Learning app to Microsoft Teams, you’ll see a message asking you for permission to link the two platforms. Click Accept.
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  10. When prompted, log in to your 360Learning platform with a user who has admin permissions on the group you want to sync.
    • Make sure the account has admin permissions on the group you communicated to your Solution Architect in step 1. Every app is linked to a specific group.
  11. In the dropdown menu, select the group.
  12. At the bottom right, click Save.

A new post will appear in the Teams channel, confirming the integration:

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Step 3: Write a post in 360Learning

  1. Open your 360Learning platform.
  2. Write a post in the synchronized group.
  3. Check the Teams channel.

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Synchronize a 360Learning group with several Microsoft Teams channels

You can synchronize an existing app in Microsoft Teams with several channels. This will post notifications from the synchronized 360Learning group to several channels at once.

Once you’ve configured the app to synchronize to a single channel:

  1. Log in to Microsoft Teams ↗ with an admin account.
  2. In the left sidebar, click Teams, then select a channel.
  3. On the right of the channel name, click ...Connectors.
  4. Search for the app, and click Configure on the right.
    • This will open a popup asking you to connect to 360Learning.
  5. Click SIGN-IN.
  6. If needed, log in again to your 360Learning platform with a user who has admin permissions on the synchronized group.
    • Make sure the account has admin permissions on the group you communicated to your Solution Architect in step 1. Every app is linked to a specific group.
  7. In the dropdown menu, select the group.
  8. At the bottom right, click Save.

A new post will appear in the Microsoft Teams channel, confirming the integration.

Check the list of all Microsoft Teams channels synchronized with a 360Learning group

  1. Log in to Microsoft Teams ↗ with an admin account.
  2. On the bottom left, click Apps.
  3. On the bottom left, click Manage your apps.
  4. Search for the app, and click on it.

The row will expand, showing the list of all synchronized channels.

Check the list of all 360Learning groups synchronized with a Microsoft Teams channel

  1. Log in to Microsoft Teams ↗ with an admin account.
  2. in the left sidebar, click Teams.
  3. Select a channel.
  4. On the right of the channel name, click ...Connectors.
  5. In the left sidebar, click Configured.

Update the app

  1. Log in to Microsoft Teams ↗ with an admin account.
  2. On the bottom left, click Apps.
  3. On the bottom left, click Manage your apps.
  4. At the top, click Upload an appSubmit an app to your org.
  5. Select the zip file for your custom application.
  6. Go to https://admin.teams.microsoft.com/policies/manage-apps
  7. At the top right of the table, use the search field to search for your app (the value in column Publishing status should be Update submitted), then click on its name.
  8. Click Publish updatePublish.

Uninstall the app

  1. Log in to Microsoft Teams ↗ with an admin account.
  2. Go to https://admin.teams.microsoft.com/policies/manage-apps
  3. Search for the app, and click on it.
  4. At the top right, click ...Actions → Delete.
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