Cancel your Team subscription

  • Updated

If you use the Team plan, you can cancel your subscription and delete your entire account at any time. Canceling your subscription will instantly disable your platform, and stop your billing.

  1. In the left sidebar of the homepage, click on the platform group.
  2. At the top right, click ... > Settings.
  3. In the left sidebar, click Billing.
  4. At the top, click MANAGE MY SUBSCRIPTION.
  5. At the top right, click Cancel plan.
  6. Click Cancel plan again.

If you subscribed to the Team plan before January 11th 2022, the button at the top of the page is named CANCEL MY SUBSCRIPTION instead of MANAGE MY SUBSCRIPTION, but the steps are similar:

  1. In the left sidebar of the homepage, click on the platform group.
  2. At the top right of the group page, click ... > Settings.
  3. In the left sidebar, click Billing.
  4. On the top click CANCEL MY SUBSCRIPTION.

Once your subscription is canceled, you can delete your platform data.

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