Technical Recommendations

Follow our technical recommendations for an optimal platform experience:

1 – Recommended Web Browsers

2 – Speed Issues

 

1 – Recommended Web Browsers

360Learning is accessible on tablets and desktops via the following web browsers:

  • Internet Explorer 11 
  • Firefox 3.6 and later
  • Google Chrome 5 and later (recommended)
  • Safari 3.5 and later

If your navigator is outdated, you have 2 solutions:

A) You can download an updated version. Click on the browser you use in the below list to download the latest version:

B) You do not have the necessary rights to update your web browser. In this case, please contact your network administrator so that they can update your computer. Please specify in your request that your computer’s browser is outdated and that you are unable to use your digital training software.

2 – Speed Issues

🐌  Your training programs aren’t loading properly?

  • First, check that it’s not simply caused by a slow Internet connection. Test your network speed (by using a tool like http://www.speedtest.net).
  • If the issue is not related to your Internet connection, disable browser plugins / extensions (especially ad blockers) and repeat the test.  
  • Also, try clearing your cache and delete your cookies
  • If you are logging on at work, if possible, try using the platform from home. If speed improves, speak to your workplace IT administrator to understand what’s happening.
  • If the issue continues, run a test with the console open (type F12 and type “Console” in the window that opens) to see if there are errors. Please take screenshots if there are.
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