Where does the responses generated by the AI comes from?
The feature comes from the training data 360Learning provides to Microsoft Azure Open AI exclusively for the creation of customized models and the provision of the services.
For more information, visit the Data, privacy, and security for Azure OpenAI Service page ↗.
Does the AI collect the data I share?
Yes, only for the provisions of the Services and for the duration of the contract. Some data, such as prompts and completions, is stored for a maximum of 30 days.
For more information, visit the Data, privacy, and security for Azure OpenAI Service page ↗.
Where is stored the data collected by the AI?
The data is stored in the Microsoft Azure Data Centers located in France.
For what other purposes will be used the data I share with the AI?
Azure OpenAI supports 360Learning AI-assisted authoring features.
As of July 20th 2023, this corresponds to:
- AI-suggested questions, also known as QGen
- AI-powered course creation from a PDF document (in private beta)
Will the collected data be shared with third parties?
No. the data is exclusively used for the performance of the services provided by 360Learning. The customer data is not used to train, retrain or improve the models in the Azure OpenAI Service.
Do you have the legal right to use AI?
Yes. As per our contract, 360Learning has the right to make updates, bug fixes, enhancements, new releases, new versions, and other improvements to the Platform.
Furthermore, we are using Microsoft Azure Open AI technology, Microsoft Azure is already one of our sub-processors and the use of its Open AI services does not alter the contract provisions.
Customers can choose freely to use or not use this feature.
Does 360Learning plan to replace jobs with AI?
No.
Is the usage of AI by 360L GDPR-compliant?
Yes. We are using Microsoft Azure Open AI technology, Microsoft Azure is already one of our sub-processors and it's GDPR compliant. The use of its Open AI services does not alter the contract and Data Protection Agreement (DPA) provisions we have in place.
How do you ensure the content is correct and has no mistake?
Microsoft Azure Open AI has access to, and can reference, specific sources to support its responses. Answers are not only based on its pretrained knowledge but also on the latest information available in the designated data source. This grounding data also helps the model avoid generating responses based on outdated or incorrect information. Nevertheless, clients should stay vigilant and make sure to review the generated contents to ensure their accuracy.
What AI technology does 360Learning use?
Azure OpenAI Service gives customers advanced language AI with OpenAI GPT-4, GPT-3, Codex, and DALL-E models with the security and enterprise promise of Azure. Azure OpenAI co-develops the APIs with OpenAI, ensuring compatibility and a smooth transition from one to the other.
With Azure OpenAI, customers get the security capabilities of Microsoft Azure while running the same models as OpenAI. Azure OpenAI offers private networking, regional availability, and responsible AI content filtering.
More information available at: https://learn.microsoft.com/en-us/azure/cognitive-services/openai/overview#key-concepts.
What data does the Azure OpenAI Service process?
- Prompts and completions
- Training & validation data
- Results data from training process
More information available at: https://learn.microsoft.com/en-us/legal/cognitive-services/openai/data-privacy?context=%2Fazure%2Fcognitive-services%2Fopenai%2Fcontext%2Fcontext.
Is customer data processed by Azure OpenAI sent to OpenAI?
No. Microsoft hosts the OpenAI models within our Azure infrastructure, and all customer data sent to Azure OpenAI remains within the Azure OpenAI service.
Is customer data used to train the OpenAI models?
No. We do not use customer data to train, retrain or improve the models in the Azure OpenAI Service.