Add a certificate to a path

Admins, editors, contributors, the path main author and co-authors can add certificates to a path.

This article concerns certificates in paths, which learners can earn when they successfully complete a path session. If you’re looking for certificates of completion (OPCO), which are essentially timesheets, see Download certification of completion reports. To learn about the available customization options, see Customize a certificate.

Add a certificate

1. At the top of the homepage, click Paths.
2. On the right side of the path row, click Edit .
3. At the bottom of the page, in Certificate section, click Certificate.
4. Select an existing certificate in the list and click Confirm, or click New certificate at the top right.

You can also create a certificate from the homepage. At the top of the homepage, click Certificates then click Create a new certificate on the top right.

For details on the available customization options, see Customize a certificate.

Edit a certificate

1. At the top of the homepage, click Certificates.
2. In the list, on the right of a certificate, click  Edit certificate.

If the certificate is used in more than one path, a message appears listing all the paths in which the certificate is used.

You can also edit a certificate directly from a path by clicking → Edit on the right of the certificate.

For details on the available customization options, see Customize a certificate.

Delete a certificate

You can only delete certificates that are not involved in any path. To delete a certificate that is involved in a path:

1. Remove the certificate from the path.
2. Delete the certificate from the platform.

Remove a certificate from a path

1. At the top of the homepage, click Paths.
2. On the right of the name of a path, click Edit.
3. At the bottom of the page, on the right of the certificate, click → Remove.
4. Click Confirm.

Delete a certificate from the platform

You can only delete a certificate if it is not used in any path.

1. At the top of the homepage, click Certificates.
2. In the list, on the right of a certificate, click Delete certificate.
3. Click Confirm.

Conditions for receiving a certificate

Certificates are awarded at the end of a path. Learners receive the certificate when all mandatory steps in the path are successfully completed. This includes any sub-paths: if the path contains a sub-path, it must be fully completed too.

In the following cases, the learner will not receive the certificate:

• The learner did not reach the minimum score in a mandatory step
• The learner is marked as attended on a classroom slot after the session’s end date
• The certificate is added to the session after the session’s end date (you can workaround this by creating a session with no mandatory replay, and enroll learners)