Platform Glossary

  • Updated

This glossary describes key concepts and terminology used throughout 360Learning. If you're looking for help getting started with 360Learning, take a look at our other Getting started articles.


Active member

A user who can connect to the platform.


The types of activities you can create are the building blocks of courses in 360Learning. Each activity is an individual frame within a course.

  • Documents
  • Cheat sheets
  • Questions
  • Recordings


Local role (but used to be global role):

  • Create courses and program templates
  • Track the statistics of the courses they created
  • Edit the courses and program templates they created



It is a constituent element of a program. A block can be an e-learning module, a classroom (virtual or onsite), an evaluation, or an email.



A collection of content that is always available on your platform and can be shared with all users.

When you add content to a Catalog, it becomes available to all users (including Learners) and they can access the content indefinitely. Coaches and group admins can add courses to the catalog of their group. Platform admins can add courses to the catalog of any group.

Note: Adding content to a Catalog will automatically generate a post on the group's newsfeed to announce the presence of the new content.


It is an "e-learning" type block that was produced with the 360Learning authoring tool (therefore does not apply to SCORMs).

Course in Learning mode

The correction is displayed after the learner has answered, as well as the discussion forum.

Course in Training mode

The user only sees the correction and the forum once he has reached the end of the module

Course in Evaluation mode

The learner has only one attempt and must finish the module in one go. He only sees the correction and forum once he has reached the end of the course. If we define a score to be achieved and the course is directly followed by certifications, the learner will not receive these certifications in the event of failure.

In evaluation mode and in training mode, a learner can go back to the questions in the course and change their answers until they have completed the course.

Completion Rate

Percentage of learners who completed a course started in the last 12 months.


Delete an account

Although it is labeled as “Deletion”, it is actually a deactivation (we keep the account data to keep the stats of the courses, this also allows accounts to be reactivated if necessary).


Finished programs

A program is "finished" when:

  • The end date has been reached (wording "closed program" currently under consideration)
  • The user has followed it until its end


Group coach: local role (group)

  • Create program sessions and track their statistics
  • Invite learners and groups to these sessions
  • Interact with them in forums


HCM Integrations

Third party applications that offer user and learning statistics synchronization with 360Learning.


Learning Need

Platform feature, allowing a user to request learning content (course, path or program).


A collection of content that is shared between authors and coaches.

When content (such as a course) is added to the library, coaches can share the content to their respective groups' catalog, while authors can create paths using it.

Coaches and authors will have edit access to the courses added here if they are given co-author access.

Lowest private common ancestor

The lowest private common ancestor of a user is the lowest private parent group of all the groups that the user belongs to. A group is "lower" than another if it's deeper in the group hierarchy tree.



Can see the statistics of another member. A learner can be a manager

Manager Dashboard

A section in the dashboard focusing on learning statistics for the managees of the connected user.


All users of the platform are called members.



The chronological timeline of events happening in a group. Events can be posts, comments, or new learning content.


Ongoing program

An ongoing program can refer to a program assigned to a learner or a group, or simply to a program which started but has not reached its end date.

Open Registration

When the learner registers himself to the program (as opposed to when it is the trainer who proceeds to the registration of the learner or one of his groups).



A learner who started the training (started = click on "start" in the first module).

Participation Rate

Percentage of learners who have started a course to which they have been invited during the last 12 months.

Pass Rate

Percentage of certificates obtained within closed courses during the last 12 months (closed courses = courses that have ended).


A path is a training object containing steps, with a focus on flexibility. Steps can be courses, classrooms, other paths, programs, or assessments.

Platform group

The platform group is the top-level group of your 360Learning platform. It's the parent group for all the groups in your organization. In the left navigation sidebar, the icon of the platform group has a golden crown at the bottom right.


A program is a training object containing steps, with a focus on linearity and repeatability.

See: to help choose between Paths and Programs.



After completing a course, users are able to leave feedback on a course by selecting one of the following reactions: I like it, I learned something, This is outdated, I didn't get it. The reactions can then be viewed under the course statistics.

Registered member

Refers to a member of the platform (therefore it does not apply to pending invitations sent by email)


Learner, Author, Admin, and Owner: different roles a member can have (note that a member can have different roles in different groups).



Can mean one of two things:

  • A session is a program or a path happening in a defined time range.
  • A browser session is a continuous period of connection to the platform.

Session Instructor: not a role, any member can be a session instructor.

  • Can edit session he has access to but cannot create new ones.


Subgroups are groups that are lower in the group hierarchy levels than a parent group.


Validated programs

A program is "validated" when:

  • The learner has 100% completion rate in the program
  • All validation blocks of the program have been validated by the instructor
  • for any course in Evaluation mode:
    • The learner didn't quit the course before the end
    • The learner reached the minimum score.

The other modes (Training, Learning, and Challenge) require 100% completion for program validation.



Refers to sections on the group page that you can add, delete, reorder, and configure to customize the group page.

Check out our blog for more L&D resources.

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