Hosting provider and migration

  • Updated

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Later this year, we are moving our main infrastructure from OVH to a MongoDB Atlas managed service at Microsoft Azure in France.

WARNING: Due to the complexity of server migrations, there may be downtime, general slowness, or bugs during the production migration.

We recommend that you avoid scheduling training during that time.  

Migration Schedule

We completed initial testing in August 2021, and are gearing up for the next phases of the migration:

  • In mid-September, we will migrate our pre-production environment
  • In mid-September, we will send communication out on the exact date of the production migration
  • In November, we will migrate our production environment

To ensure minimum disruption of service, we will migrate our production environment during a weekend in November.

Migration Benefits

Moving to Azure provides us with the scalable, robust infrastructure necessary to continue delivering a high quality of service to you.

Improved Security - Some of the security levels included in the new database will be automated and finer security roles, services isolation using Azure NGS and Azure Peering, IP whitelists, and encryption of data in-flight using TLS/SSL.

Disaster Recovery - Fully managed backup service with continuous, consistent backups and point-in-time recovery will enable us to fully redeploy our server in the event of a disaster.

Scalability - Through MongoDB Atlas’ automatic sharding capabilities, we’ll be able to scale up or out with zero application downtime.

Our data will still be hosted in a GDPR compliant environment in France that will be transparent to you and your users.

Migration Impact

While we anticipate a seamless transition, there are a couple of items to be aware of.

Potential Downtime

Due to the complexity of any server migration, there may be downtime, general slowness, or bugs due to the migration during this weekend. We recommend that you avoid scheduling training during that weekend and the first few days of the week.

Whitelisted IPs

This setup is rare, but there are some additional steps required for users that have whitelisted our IPs instead of our *360learning.com domain. Please reach out to our support team for more information on those steps if you whitelisted our IPs.

 

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