Azure upgrade

  • Updated

We are in the process of upgrading the 360Learning platform server to Microsoft Azure in France. This article covers details about the upgrade impact and schedule.

Upgrade Schedule

The upgrade will take place from Saturday, May 7th to Sunday, May 8th. To minimize disruption of service, the upgrade will start Saturday morning (CET).

Platform Downtime: We expect 4 hours of downtime during the upgrade weekend. For more info, go to the Upgrade Impact section.

Upgrade Benefits

Moving our server provides us with the scalable, robust infrastructure necessary to continue delivering a high quality of service to you.

  • 🔒 Improved Security: Automated security roles, services isolation, IP whitelists, and in-flight data encryption are just a few of the security levels we'll gain or improve.
  • 🚨 Disaster Recovery: Fully managed backup service with continuous, consistent backups and point-in-time recovery will enable us to fully redeploy our server in the event of a disaster.
  • 📈 Scalability: Through automatic sharding capabilities.
  • 🚀 New Features: By leveraging the additional cloud services.

Our data will still be hosted in a GDPR compliant environment in France that will be transparent to you and your users.

Upgrade Impact


We anticipate 4 hours of downtime during the upgrade weekend and some general slowness throughout the following week.

To avoid potential errors in your platform, we recommend that you do not start or finish any training on the platform during the upgrade weekend and through the next week (May 7th - May 13th).

NOTE: For up-to-date information on platform availability, subscribe to our 360Learning Status page.


If you use our API (, you need to update the beginning of your test call URLs from “https://[your_platform_name]” to “https://[your_platform_name]”.  

Whitelisted IPs

If you whitelisted our IPs instead of our * domain, you need to whitelist the following IP addresses.

Pre-production environment IPs:


Production environment IPs:



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