Customize the email address for notifications (no-reply@360learning.com)

  • Updated

By default, notifications are sent from the email address no-reply@360learning.com. You can replace it with an email address that you own (for instance, an email from your custom domain).

An Administrator from a private group may change the email address for the notifications of their group. A platform Administrator may change the email address for the notifications of the platform, and any private group.

Email notifications sent by the block Classroom in a program are always no-reply@360learning.com. You cannot customize that email address.

  1. In the left sidebar, click on a group, then Settings
  2. In the left sidebar, click Advanced
  3. In the field Customize the sender email address for notification emails, enter the new email address, then hit Enter ()
  4. Below the field, click Validate the status of your sender email address
  5. Click SEND VALIDATION EMAIL
  6. Keep the tab open
  7. Open the email inbox of the corresponding email address
  8. Open the email called Amazon Web Services - Email Address Verification Request, sent by Amazon Web Services
  9. Click on the validation link in the email (the link expires 24 hours after the email is sent)
  10. Go back to the platform and click Refresh the sender email address for notification (below the text field)
  11. The new email address is live when the status shows validated

You can restore the default email address (no-reply@360learning.com) by deleting the new email address in the text field.

Displayed name as the sender of email notifications

The name displayed as the sender of notifications depends on the type of notifications.

  • If it's a message: the name displayed as the sender of the mail is the name of the author of the post.
  • If it's a like (on a message): the name displayed as the sender of the mail is the group from where the "like" was done.
  • For all other emails: the name displayed as the sender of the mail is the name of the highest private group.
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