Understand the activity suspension rules

  • Updated

We suspend a Learner’s activity after 15 minutes of inactivity in a course.

This timer is interrupted if the user does one of the following things:

  • click;
  • scroll;
  • move the mouse;
  • press a key.

On full-screen embed documents, this countdown is not interrupted and the user is suspended even if they perform one of the previous actions.

The timer is also interrupted in one of the following cases:

  • the course is a SCORM;
  • the course is played from the mobile app (but the timer pauses when the app is in the background or when the device is in standby).

The Learner may then resume their activity by clicking on a button at the top right.

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