Understand the activity suspension rules

  • Updated

We suspend a user’s screen after 15 minutes of inactivity when playing a course.

Users may then resume their activity by clicking on a button at the top right.

A user is considered active if they perform one of the following actions when playing a course (the 15 minutes timer resets to zero when the action is performed):

  • click;
  • scroll;
  • move the mouse;
  • press a key.

There are two exceptions, where a user is considered inactive even if they perform one of the actions above (the platform will therefore suspend the screen after 15 minutes, regardless of the context):

  • the course is a SCORM;
  • the course is played from the mobile app (but the 15 minutes timer will pause when the app is in the background, or the device is in standby).
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