To ensure notification emails from the platform are properly received, and pages properly displayed, contact your IT department and ask them to whitelist the following elements.
You should whitelist only if you have problems.
email@example.com in the
from field (not the
smtp server address field):
- in the mail client settings;
- in the mail server settings;
- in the anti-spam software settings.
If you cannot filter on the
from field, you can whitelist the following IP addresses:
Pre-production environment IPs:
Production environment IPs:
If you added a custom email address, whitelist it in the same way.
*.360learning.com (not just
If you added a custom platform URL, whitelist it in the same way.