Publish your custom mobile app on the Play Console (Android)

If you use a mobile app branded with your own colors and name, we need to publish it through your developer account in Google Play Console. This article explains how to do that.

This will allow you to receive all the updates, features and improvements of our 360Learning mobile app, automatically.

Prerequisites

You need to have an active and validated developer account in Google Play Console. To accomplish this, please carefully follow these articles:

• Register for a Google Play Developer account
• Verify your organization's website
  • Only the account owner can provide and verify your organization's website

ℹ In particular, you will need a DUNS number, which is an identifier provided by Dun & Bradstreet to verify businesses. You can request one for free, but the process may take up to 30 days. In France, requesting a DUNS number requires a SIRET number. Read this article ↗ for more information (section "Creating a developer account for an organization").

Step 1: Create the app

ℹ To create a Google Play Developer account, there is a $25 registration fee (one-time)

Follow the steps in Google’s official documentation ↗. Here it is, paraphrased:

1. Go to https://play.google.com/console/developers/ and connect with your developer account.
2. In the tab Home, click Create app.
3. Give a name (this is the name that will appear publicly, it will remain identical when the app is updated).
4. Choose a Default language
5. In App or game, select App.
6. In Free or paid, select Free.
7. Check all Declarations.
8. On the bottom right, click Create app.

Step 2: Grant access to 360Learning

This will allow us to update the app directly in your account, and request validation from Google, without requiring manual actions from you.

We need access to 2 email addresses that will be provided by your Customer Success Partner or your Solution Expert. You can find more info about inviting users in Google’s official documentation ↗.

1. Go to https://play.google.com/console/developers/ and connect with your developer account.
2. In the left sidebar, click Users and permissions.
3. On the top right, click Invite new users.
4. In Email address, enter the first email address provided by your Customer Success Partner or your Solution Expert
5. In App permissions, click Add app, select the name of the app created in the previous step, and click Apply.
6. Select the first option Admin (all permissions).
   • Note: This access grants us administrator rights only on your custom-branded mobile app. It does not give us administrator access to your developer account as a whole.
7. At the bottom right, click Apply.
8. At the bottom right, click Invite user.
9. Click Send invite.
10. Repeat from step 1, and enter the second email address provided by your Customer Success Partner or Solution Expert at step 3.

Step 3: Share Team Name

To help us confirm the correct account associated with your company, please provide the following information:

• Team Name

You can find this information in your developer account here:

Step 4: Wait for Google’s validation

The initial publication of the app, and all its future updates, require validation from Google (to make sure the app complies with their Developer Program Policies).

This review is done by humans and can take several days to complete.

Once the app is validated, we will automatically publish and update the custom 360Learning app for you.

If the app is rejected, you will receive a message with the explanation. The following section describes how to handle rejections.