View the new general dashboard

  • Updated

Who can use this feature?

  • Platform administrators and Platform Owners can view the general dashboard.
  • Accessible only on the Web Application.

The general dashboard has been redesigned! We’ve replaced the general dashboard with new analytics to match the group dashboard format. The new general dashboard allows you to view the reports with adjustable periods and export the data in CSV format.

You can still find the data from the previous general dashboard under the tab Old General dashboard. For more information, see View the old general dashboard.

View the general dashboard

  1. At the top of the homepage, click All.
  2. At the top left of the homepage, click bar.svg Statistics.

The general dashboard aggregates the statistics from all the platform groups. The setting Aggregate subgroups data is enabled by default and cannot be disabled.

The general dashboard displays the following reports divided into sections (sections marked with an can also be downloaded as a CSV):

Section Downloadable Description
Active users

The number of users that have accessed at least a single course within the selected reporting period.

Click on the section title to switch the display to:

  • Total number of connections
  • Average connections per active user 
  • Total training time
  • Average training time per active user
Total number of connections

The total number of connections to the platform within the selected reporting period. A “connection” is determined by a user accessing at least 1 course.

To view this report, click on Active users chevronDown.svg → Total number of connections.

Average connections per active user

The average number of connections to the platform per active user within the selected reporting period. A “connection” is determined by a user accessing at least 1 course.

To view this report, click on Active users chevronDown.svg → Average connections per active user.

Total training time

The total time users spent training within the selected reporting period.

To view this report, click on Active users chevronDown.svg → Total training time.

Average training time per active user

The average time users spent training within the selected reporting period. This only accounts for users who have had some training within the given period.

To view this report, click on Active users chevronDown.svg → Average training time per active user.

Learners  

The number of users within the platform, including coaches, authors, and admins. The Learners section does not include deleted users and users with pending invitations are not counted.

On the bottom right of the section, click See all for a full list of users that make up the number displayed in the report.

Subgroups  

The total number of platform subgroups.

On the bottom right of the section, click See all for a full list of subgroups.

Catalog content

The number of Courses, Programs, and Paths shared in groups' catalog.

On the bottom right of the section, click See all for a full list of catalog content.

Most engaged Learners

The top 3 most engaged Learners based on number of posts, completed courses, and learning needs.

Users are scored using the criteria below (individual user scores can be viewed in the downloaded CSV):

  • 5 points for each completed course
  • 5 points for each Learning Need created
  • 2 points for each post made

On the bottom right of the section, click See all to view the engagement ranking of all learners.

Reactions evolution The amount of and the type of reactions that have been received on courses within the selected reporting period.
Activity per device Percentage of users accessing the platform from a Desktop computer or a mobile device within the selected reporting period.

Adjust the reporting period for specific general dashboard reports

You can adjust the reporting period within the following sections:

  • Active users
  • Total number of connections
  • Average connections per active user
  • Total training time
  • Average training time per active user
  • Most engaged Learners
  • Reactions evolution
  • Activity per device

To adjust the reporting period:

  1. At the top of the homepage, click All.
  2. At the top left of the homepage, click bar.svg Statistics.
  3. Navigate to the report that you would like to adjust in the general dashboard.
  4. At the top of the section, click the period Last 6 months chevronDown.svg.
  5. Select a preset period or click Custom dates and specify a period.

Adjusting the reporting period will be reflected within the visual report on the dashboard, as well as the downloaded CSV. When selecting a custom date range, statistics are computed and displayed according to the following rules:

Display data period Rule Example
Less than 12 weeks Statistics are available for full weeks, from Monday to Saturday

You selected Tuesday, 06 December 2022 as the start date and Friday, 16 December 2022 as the end date.

The display data period will be Monday, 05 December 2022 - Sunday, 18 December 2022.

Between 12 weeks and 1 year Statistics are available for full months

You selected Tuesday, 10 May 2022 as the start date and Friday, 16 December 2022 as the end date.

The display data period will be Sunday, 01 May 2022 - Saturday, 31 December 2022.

Between 1 year and 3 years Statistics are available for full quarters

You selected Tuesday, 11 May 2021 as the start date and Friday, 16 December 2022 as the end date.

The display data period will be Thursday, 01 April 2021 - Saturday, 31 December 2022

More than 3 years Statistics are available for full years

You selected Tuesday, 14 May 2022 as the start date and Friday, 16 December 2022 as the end date.

The display data period will be Tuesday, 01 January 2019 - Saturday, 31 December 2022.

Download general dashboard reports in CSV format

You can download a copy of a report as a CSV. The period selected in the report will be reflected within the downloaded CSV.

  1. At the top of the homepage, click All.
  2. At the top left of the homepage, click bar.svg Statistics.
  3. In the general dashboard, navigate to the report that you would like to download.
  4. In the top right corner of the section, click download.svg Download.
  5. Click DOWNLOAD.
Check out our blog for more L&D resources.

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