My learners' scores don't match within the same course

When it comes to a program that includes a final exam, the score which is taken into account to decide whether the exam was successfully passed or not is the score obtained at the first attempt

This score can be found in:

  • Graph icon
  • "Programs" tab
  • Select the relevant program
  • The scores displayed here are the only ones that should be taken into account if you wish to know the score obtained at the first attempt.

It is important not to confuse this with the average score obtained in the final exam component. There is nothing stopping your learner from going over the said component several times if he/she made many mistakes the first time around. The score displayed on their "User profile" next to that component is the average score of all their attempts. 

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