Managing your sales funnel and requests

This article covers frequently asked questions related to program registration via the Public Channel:

1 - Users are unable to access the programs they’ve purchased

2 - How can I create a promo code for my programs?

 

1 – Users are unable to access the programs they’ve purchased

Users purchased a program online and want to start it….but nothing happens!

Once the purchase has been made, the administrator will immediately receive a notification informing them that a user is interested in their content. The administrator must then validate the purchase and register the user in the program.

 

2 – How can I create a promo code for my programs?

As part of marketing your programs on the Public Channel, you have the possibility of making discount codes available.

To integrate a promo code, you must first contact your 360Learning MarketPlace advisor who will create the discount code on the platform. 

Please Note:  Only one promo code per institution is available.

Feel free to reach out with any additional questions by emailing us at support@360learning.com

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