Your program is ready to go, you’ve created your group…You just need to invite your learners!
Please have a look at this article for our detailed explanations on how to invite members to the platform.
In this article we’ll cover frequently asked questions about inviting members:
Across all 360Learning workspaces, an email address can only correspond to one account.
Consequently, if you invite a member whose email address is already connected to an account on the platform, you’ll see the following message:
If you are unable to find this address on your platform, that means the email is already being used for a 360Learning account.
This explains why it’s not available for registration in your workspace.
As a workaround, invite learners with an email address that has been slightly modified.
In this example, we could use email@example.com
By adding the “#” sign and another word to the email address, the platform will read this as a different email address but the learner will still receive messages.
Please Note: Users you’ve invited with these modified email addresses will need to use the modified version to connect to the platform:
When you invite a member to join the platform, they receive an email invitation.
This email contains a link that allows them to access the platform or a program directly.
This link is strictly personal. If the email is transferred to another person, the URL will redirect to the original recipient’s platform.
Recommendation: To ensure that the link in the invitation email is only used by the original recipient, uncheck the “Pre-authenticated Links” : email links will contain a code permitting the user to directly access content, without needing to enter their password.
This option is available when you hover over your profile photo and click on Settings & Members > Advanced Options > Pre-authenticated Links:
Here, the option has been disabled. If a learner transfers their email, they’ll be redirected to the login portal.
When you invite learners to join your 360Learning workspace, you have the option of monitoring and following-up with pending invitations (invitations you’ve sent but that users haven’t opened).
Pending invitations can be found in Settings and Members > Members > Invitations:
Click on the button to send a Follow-up Message. You can select all, or some, of the invitations by checking the box on the right:
Here, all invitations have been selected